Job Description

Our Company is a global biopharmaceutical leader with a portfolio of prescription medicines, oncology, vaccines and animal health products. We are driven by our purpose to develop and deliver innovative products that save and improve lives. With employees operating in more than 140 countries, we offer state of the art laboratories, manufacturing plants and office facilities that are designed to inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

The vision for the Global Workplace and Enterprise Services (GWES) organization is to improve patient’s lives by providing world-class facility services & solutions that enable innovative research, medicines, & vaccines. We deliver critical building and site services, including facility management, emergency response, utilities (including electricity and water), and real estate strategy that provides a positive workplace experience to enable employees to perform their best work. The future of work and needs of the workplace are constantly changing so we are also seeking to re-imagine and continuously improve our operations and supporting business processes for our valued colleagues across our Company's enterprise.

This position resides within the Facility Operations area and is responsible for providing maintenance and utilities support services to the Research laboratories and related Administration buildings, Utilities functions and other West Point site departments. This portfolio of services ensures the site facilities are operated and maintained to effectively meet customer expectations.

Primary Activities

Identifies, enables, and takes calculated risks to challenge norms and execute opportunities that will drive efficiencies and create value.
Works collaboratively across the organization, building bridges across teams, functions, divisions, geographies, external stakeholders, and customers to support the best outcome for the company.
Defines and executes consistent processes to improve value, ensure continued delivery of products and services, and sustain long-term growth.
Applies knowledge of quality, regulatory, environmental, health, and safety requirements and effectively partners with experts to ensure a safe and compliant environment.
Assesses the degree of change required, manages, and minimizes associated risks, and brings stakeholders and team members through phases of commitment to drive successful execution and implementation of the change.
Develops site-based facility strategies for business continuity, building operation, and asset life cycle management to improve current service and uptime while generating new service offerings that create value for our company.
Understands workplace strategy and research and analytic methodologies, works across the organization, and implements workplace strategies to advance organizational objectives.
Works with cross-functional teams to deliver efficient and productive services effectively and safely at a competitive cost.
Supervises salaried employees in Maintenance & Utilities and their personnel consisting of hourly union employees (USW) in 10 different crafts.

Manages the Collective Bargaining Agreement (CBA), meets and reviews all second step grievances.
Partner with Integrated Facilities Management (IFM) and Maintenance Engineering leads to deliver efficient and effective maintenance services to our customers.
Responsible for the safe and compliant execution of maintenance and operations within our research laboratories.
Represents GWES Maintenance and Utilities during regulatory inspections.

Experience & Skills

Required:

Minimum of 5 years in maintenance management, facilities management or engineering fields with demonstrated applicable technical and managerial success.
Understanding of maintenance operations, financial systems & regulatory/GxP compliance
Demonstrated computer skills using MS Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
Demonstrated communication, leadership, teamwork, and customer service skills.
Capacity to swiftly address issues and develop solutions that minimize compliance risks, enhance efficiencies, and optimize business resources.
Demonstrated technical and problem-solving abilities.
Ability to handle and prioritize multiple simultaneous assignments and adopt to changing business priorities.

Preferred:

Experience includes responsibility for labor relations management.

Professional designations: Project Management Professional (PMP), Certified Energy Manager (CEM), Certified Maintenance and Reliability Professional (CMRP), or Certified Reliability Engineer (CRE)
Lean/Six Sigma certification (Black Belt/Green Belt) or equivalent applied experience.

Working knowledge of CMMS systems for managing work order processes (SAP PM, EAM/Hexagon, Maximo)
Understanding of Planning/Scheduling best practices as it relates to Work Order Management
Working knowledge of OSHA Industrial, NFPA standards, and other regulatory agency requirements

Education:

Required – Bachelor’s Degree in technical field or equivalent
Preferred – Advanced degree in engineering, facilities management or equivalent technical degree.

#eligibleforerp

Required Skills:

Building Operations, Computerized Maintenance Management Systems (CMMS), Emergency Response, Employee and Labor Relations, Facility Management, GMP Compliance, HVAC Systems, Labor Management Relations, Leadership, Maintenance Engineering, Maintenance Management, People Leadership, Preventative Maintenance Programs, Process Control Systems, Regulatory Compliance, Regulatory Requirements, Reliability Engineering, Safety Leadership, Service Improvement, Teamwork, Technical Writing, Utility Systems

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$142,400.00 - $224,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

03/25/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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