Job Description

Description

About Us : Carolina Chemical Equipment Company, a Division of Kelsan, is a trusted name in the pressure washing industry, proudly serving the Lowcountry with top-quality equipment, parts, and cleaning solutions.

Position Overview 

Carolina Chemical Equipment is seeking a Service & Retail Sales Manager to lead daily operations across our service department and front counter sales. This role is responsible for supervising technicians, supporting customers, and driving sales performance while ensuring a high level of service and operational efficiency.

This is a hands-on leadership role ideal for someone with strong technical awareness, customer service skills, and the ability to manage both people and processes.

Key Responsibilities: others may be assigned

• Supervise and support service technicians, including scheduling, training, and performance management 
• Oversee front counter sales operations, ensuring excellent customer service and product knowledge 
• Assist customers with equipment selection, troubleshooting, and service needs 
• Coordinate service workflow to ensure timely and quality completion of repairs 
• Monitor inventory levels and collaborate on ordering and stock management 
• Drive retail sales growth through customer engagement and team coaching 
• Ensure a safe, organized, and efficient work environment 
• Partner with leadership on operational improvements and business goals 

Requirements

• Previous experience in service management, retail management, or a related field 
• Strong leadership and team development skills 
• Technical aptitude (experience with pressure washers, cleaning equipment, or similar is a plus) 
• Customer-focused mindset with strong communication skills 
• Ability to manage multiple priorities in a fast-paced environment 
• Basic computer skills and experience with POS or inventory systems preferred 

Preferred Experience:

• Background in equipment service, mechanical repair, or industrial/chemical distribution 
• Experience supervising technicians or service teams 
• Retail or counter sales experience in a technical environment 

Compensation & Benefits:

• Competitive salary based on experience  
• Benefits package (health, dental, vision, 401K w/ discretionary employer match, etc.) 
• Paid time off and holidays 

Why Join Carolina Chemical Equipment?

• Stable, growing company with a strong reputation 
• Team-oriented environment 
• Opportunity to make a direct impact on operations and customer satisfaction