Description

About Us : Carolina Chemical Equipment Company, a Division of Kelsan, is a trusted name in the pressure washing industry, proudly serving the Lowcountry with top-quality equipment, parts, and cleaning solutions.

Position Overview

Carolina Chemical Equipment is seeking a Service & Retail Sales Manager to lead daily operations across our service department and front counter sales. This role is responsible for supervising technicians, supporting customers, and driving sales performance while ensuring a high level of service and operational efficiency.

This is a hands-on leadership role ideal for someone with strong technical awareness, customer service skills, and the ability to manage both people and processes.

Key Responsibilities: others may be assigned

Supervise and support service technicians, including scheduling, training, and performance management
Oversee front counter sales operations, ensuring excellent customer service and product knowledge
Assist customers with equipment selection, troubleshooting, and service needs
Coordinate service workflow to ensure timely and quality completion of repairs
Monitor inventory levels and collaborate on ordering and stock management
Drive retail sales growth through customer engagement and team coaching
Ensure a safe, organized, and efficient work environment
Partner with leadership on operational improvements and business goals

Requirements

Previous experience in service management, retail management, or a related field
Strong leadership and team development skills
Technical aptitude (experience with pressure washers, cleaning equipment, or similar is a plus)
Customer-focused mindset with strong communication skills
Ability to manage multiple priorities in a fast-paced environment
Basic computer skills and experience with POS or inventory systems preferred

Preferred Experience:

Background in equipment service, mechanical repair, or industrial/chemical distribution
Experience supervising technicians or service teams
Retail or counter sales experience in a technical environment

Compensation & Benefits:

Competitive salary based on experience
Benefits package (health, dental, vision, 401K w/ discretionary employer match, etc.)
Paid time off and holidays

Why Join Carolina Chemical Equipment?

Stable, growing company with a strong reputation
Team-oriented environment
Opportunity to make a direct impact on operations and customer satisfaction