Job Description

“A Day in the Life”

Are you a dynamic communicator with a passion for helping customers? Join our team as a Sales Support Specialist, where you'll be the frontline hero, assisting clients with their inquiries, processing orders, and driving sales growth. You'll work closely with our sales team, ensuring customer satisfaction and building lasting relationships. If you thrive in a fast-paced environment and love solving problems, this is the perfect opportunity for you to shine and make a real impact!

“What You’ll Do”

• Provide administrative support which includes; screening calls, processing purchase orders, generating reports.
• Perform routine clerical duties and provide general business support to the sales department and in support of business initiatives
• Responsible for developing, processing and filing department records such as lease contracts and UCC filings
• Development and maintenance of reports that include metrics for the department, comparative to budget and goal and performance measures
• Manage some custom reports for customers with special requests using crystal reports 
• Respond to and resolve routine sales inquiries
• Maintain confidential company information
• Perform other duties as assigned

“Must Haves”

• 3+ years of experience in an administrative support role
• Experience with shared inbox
• Hi-call volume experience
• Excellent organizational skills, time management and prioritizing
• Demonstrated attention to detail and accuracy are critical
• Proven communication skills in written and verbal formats
• Ability to work at a consistent level with minimal supervision and direction
• Ability to anticipate the needs of the sales department and the customer
• Proficiency in Word, Excel, PowerPoint and MS Outlook
• Basic knowledge of Crystal report writing; on the job training provided

“Nice to Haves”

• Support of a sales department or sales team preferred
• Bilingual; Spanish a plus

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter! 
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more! 
• We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• On-site Gym 
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance! 

Flexibility & Evolving Responsibilities

This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.

Equal Employment Opportunity & Hiring Requirements

Pre-employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E-Verify to confirm employment eligibility.

AI Use in Our Interview Process
You are welcome to use AI tools to prepare in advance for our interview process. During interviews, however, candidates should respond based on their own knowledge, experience, and perspective without real-time assistance from AI or another person. This helps us have an authentic conversation and evaluate candidates consistently. If you need a reasonable accommodation to participate in the interview process, please let us know. 

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