Job Description

We are looking for a motivated Entry-Level IT Technician to support our computer systems, users, software platforms, and basic network needs. This role is ideal for someone who is dependable, organized, eager to learn, and comfortable troubleshooting technology issues in a business environment.

The Entry-Level IT Technician will assist with setting up equipment, supporting employees with daily technical issues, maintaining basic IT records, helping with onboarding new hires, and supporting Microsoft platforms such as Teams, Office, and other business software.

Responsibilities

• Set up computers, monitors, printers, phones, and other office technology
• Assist employees with basic technical support and troubleshooting
• Help maintain user accounts, passwords, and access permissions
• Support Microsoft Teams, Office, email, and other company software
• Assist with onboarding technology setup for new hires
• Help document repairs, fixes, equipment inventory, and maintenance needs
• Support software migrations and basic system updates
• Monitor equipment needs and report shortages
• Follow company IT security and data privacy procedures
• Escalate complex issues to senior support or outside vendors when needed

Requirements

• Set up computers, monitors, printers, phones, and other office technology
• Assist employees with basic technical support and troubleshooting
• Help maintain user accounts, passwords, and access permissions
• Support Microsoft Teams, Office, email, and other company software
• Assist with onboarding technology setup for new hires
• Help document repairs, fixes, equipment inventory, and maintenance needs
• Support software migrations and basic system updates
• Monitor equipment needs and report shortages
• Follow company IT security and data privacy procedures
• Escalate complex issues to senior support or outside vendors when needed