Job Description

**Supervise the daily flow of internal & external equipment in and out of the yard to ensure smooth, organized, and efficient operations. Accurately log and document all equipment entering or leaving the facility, ensuring no unit is missed or miss recorded. Keep detailed records of check-ins, check-outs, damages, and repairs using designated forms and digital tools. Strategically Arrange equipment in designated areas to optimize space, improve workflow, and maintain a professional appearance. Ensure customers are greeted promptly and assisted professionally to create a positive and efficient experience.

Primary Duties Check-In / Check-Out of Equipment

Use the company standard check-in/check-out form. Use the customer-specific form to capture service needs and ownership details. Place equipment in the exact location assigned by the Branch Manager to maintain yard organization and accessibility. Greet the customer warmly and professionally. Retrieve the original check-out sheet from the rental folder. Match the machine’s serial number with the paperwork. Conduct a thorough visual inspection for any new damage. Take clear photos using DIT (Dealer Inventory Tracking). Complete the check-in process while the customer is present. Have the customer sign the check-in sheet to confirm the return condition. Provide all paperwork to the branch manager in a timely matter via email. Move the machine to its assigned staging area in the yard. Use the customer-owned check-in form. Fill out all fields accurately, including customer concerns and visible issues. Take a photo with the iPad. Attach the photo to the email with the check-in form. Email all documentation to the equipment email address for that location so the service team can reference. New Machine from Factory: Confirm the serial number matches the bill of lading or packing slip before unloading. Check the machine into DIT and print DIT stickers. Inspect for shipping damage and verify presence of keys and owner’s manual. Deliver all paperwork to the Branch Manager to initiate the PDI (Pre-Delivery Inspection) process.

When a Rental Machine is Going Out, Greet the customer and confirm the rental details. Complete the check-out paperwork and take DIT photos. Perform a final inspection to ensure: All fluids are at proper levels. The machine is fully operational. Obtain all necessary signatures from the customer. If the machine is being delivered: Send paperwork with the company or 3rd party driver to collect delivery signatures. When a Customer Picks Up a Repaired Machine, Greet the customer and direct them to the service department for invoice processing. Retrieve a signed copy of the customer-owned check-in/check-out form from service. Assist the customer in locating and loading their machine. Once the machine is loaded and the customer departs: Scan and email the signed check-out form to the equipment email address. Email All Paperwork Every machine that enters or leaves the yard must have its paperwork sent to the equipment email address. Machine Transfers: Complete the DIT process. Include a check-out sheet with the transferred unit. Update Shared Spreadsheet Regularly update all shared document’s to reflect current machine status and location. Coordinate with Departments Maintain open communication with rental techs and service staff to ensure machines are staged correctly and efficiently. Yard Maintenance & Customer Interaction: Keep Yard Clean Regularly inspect and tidy the yard to ensure it is safe, organized, and visually appealing. Stage Machines Neatly Ensure all equipment is parked in its designated area, facing the correct direction, and aligned properly. Assist Customers on Site Approach and assist any customer browsing the yard. Notify the Branch Manager or a sales rep if needed.**

Monday-Friday 7am-5pm, occasional half day on saturdays.

Pays up to $28 based on experience.

You should be proficient in:

• Quality Inspection Experience
• Heavy Equipment Repair
• Equipment Troubleshooting
• Preventive Maintenance & Inspection
• OSHA 10-Hour Certification (OSHA 10)
• Shipping/Receiving
• Equipment/Parts Counter Sales
• Warehouse Experience
• Loading and Unloading Vehicles
• Tape Measure Reading
• Heavy Material Handling
• Inventory Management & Control
• Equipment Diagnostics & Troubleshooting
• DOT & Equipment Inspection Compliance
• Scheduling Experience
• Equipment Repair & Maintenance
• Precision Measurement & Inspection
• Excellent Communication Skills
• Shop Math Skills
• Blueprint Reading
• DIT (Dealer Installed Tools)

Machines & technologies you'll use:

• Warehouse Management Software
• Material Handling Systems
• Diesel Vehicles
• RF Scanner
• Manual Grinder
• ERP Software
• Calipers and Micrometers
• Forklifts