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Job Description
As posted by the hiring company
Job Overview:
Custom Assembly, Inc. is looking for an experienced and dependable Warehouse Supervisor to assist the Operation Manager with daily warehouse operations. This position plays an important role in making sure incoming and outgoing product is received, handled, and shipped accurately, safely, and efficiently.
The Warehouse Supervisor will oversee daily inbound and outbound operations, coordinate workflow and staffing, and provide hands-on leadership to the warehouse team. We are looking for someone who is organized, comfortable working in a fast-paced warehouse environment, and able to hold a team accountable while maintaining a positive work environment.
What You'll Do
- Supervise and coordinate daily inbound, receiving, outbound, and shipping operations
- Assign employees and resources based on workload and operational priorities
- Ensure incoming product is received, inspected, documented, and processed accurately
- Ensure outgoing product is picked, staged, verified, loaded, and shipped accurately
- Monitor productivity, quality, and accuracy throughout the shift
- Identify receiving or shipping discrepancies, damages, or inventory concerns and ensure they are addressed
- Ensure established processes and customer requirements are consistently followed
- Train, coach, and provide ongoing feedback to employees
- Partner with warehouse management, inventory, training, and other departments to resolve operational issues
- Maintain a safe, organized, and efficient work area
- Enforce company policies, safety procedures, and performance expectations
- Assist with employee attendance, performance, and disciplinary documentation as needed
- Communicate shift priorities, concerns, and operational updates to management
- Look for opportunities to improve processes, productivity, and overall workflow
What We're Looking For
- High school diploma or GED required
- Associate degree or additional coursework in business, logistics, supply chain, operations, or a related field preferred
- Minimum of 3 years of experience in a warehouse, distribution, logistics, manufacturing, or similar operational environment
- Minimum of 1 year of leadership, lead, or supervisory experience required
- Previous experience in inbound receiving, outbound shipping, or warehouse operations strongly preferred
- Experience directing workflow, assigning work, and coaching employees
- Working knowledge of warehouse safety practices and procedures
- Basic computer proficiency and ability to learn warehouse management systems
- Ability to communicate effectively with employees, management, and other departments
- Ability to prioritize multiple responsibilities and make decisions in a fast-paced environment
- Ability to work on the warehouse floor and remain active throughout the shift
- Forklift or material-handling equipment experience preferred
