Job Description

Job Summary

We are seeking an experienced Warehouse Operations Lead / Supervisor to oversee daily warehouse activities including receiving, storage, order fulfillment, and shipping operations. This role ensures all products are handled safely, accurately, and efficiently while maintaining company service levels and cost objectives. The ideal candidate is a hands-on leader with strong forklift experience, attention to detail, and the ability to coordinate workflow, support associates, and ensure smooth shift operations.

Key Responsibilities

Warehouse Operations (Receiving, Shipping & Inventory)

Oversee receiving, unloading, staging, picking, and shipping of products

Load, unload, move, stack, and stage materials using forklifts, clamp trucks, order pickers, and pallet jacks

Ensure inbound and outbound shipments are accurate, complete, and damage-free

Verify paperwork, BOLs, and shipping documentation with drivers

Label, sort, wrap, pack, re-pack, and prepare products for shipment

Scan and process inventory using warehouse management systems (WMS)

Maintain accurate inventory records, cycle counts, and product locator systems

Rotate stock and ensure optimal warehouse space utilization

Leadership & Coordination

Assist in coordinating daily warehouse schedules and workflow assignments

Support and guide warehouse associates to meet productivity and service goals

Communicate effectively between office staff, floor operations, and drivers

Assist with labor reporting, production tracking, and operational reporting

Help ensure all shifts and customer orders are completed on time

Safety, Equipment & Quality Control

Operate material handling equipment safely and in compliance with OSHA standards

Perform daily equipment inspections and minor maintenance as needed

Maintain a clean, organized, and safe warehouse environment

Report damages, shortages, and quality variances immediately

Assist in maintaining warehouse security procedures

Customer Service & Administrative Support

Respond to inquiries, order requests, and shipment questions professionally

Assist in resolving shipping or inventory issues in a timely manner

Ensure accurate documentation and timely completion of all reports

Support inventory audits, cycle counts, and physical inventory processes

Qualifications

High School Diploma or equivalent required

2–4 years of warehouse, logistics, or manufacturing experience required

Experience operating forklifts and material handling equipment (sit-down, reach truck, order picker, electric pallet jack) required

Strong understanding of shipping/receiving processes and warehouse operations

Familiarity with WMS systems, scanning, and basic computer use

Strong leadership, communication, and organizational skills

Ability to work in a fast-paced environment and manage multiple priorities

Must have excellent attendance and work habits

Physical Requirements

Ability to stand, walk, bend, stoop, squat, and reach throughout the shift

Must be able to lift up to 50 lbs safely using proper techniques

Comfortable working in a warehouse environment for extended periods

You should be proficient in:

• Supervisory Experience
• Warehouse Experience
• Forklift Licensed
• Excellent Communication Skills