Warehouse Operations Leadership

• Direct and supervise daily warehouse operations, including receiving, put away, replenishment, picking, shipping, staging, and inventory control.

• Develop labor plans that align staffing with production requirements and customer demand.

• Monitor operational KPIs throughout the shift and balance labor resources to maximize efficiency.

• Remove operational roadblocks quickly and ensure warehouse execution supports Manufacturing, Quality, and Customer Service.

People Leadership

• Directly supervise Material Handler I, II, III associates and Material Handler Leads.

• Conduct performance evaluations, coaching sessions, attendance discussions, and performance improvement plans.

• Recruit, interview, onboard, train, and develop warehouse associates.

• Promote accountability, engagement, and professional conduct across the department.

• Build succession plans for future Leads and Supervisors.

Safety Leadership

• Foster a proactive safety culture and ensure compliance with OSHA and Neogen safety requirements.

• Conduct routine safety observations and lead incident investigations involving near misses, injuries, and unsafe conditions.

• Ensure corrective actions are documented and completed.

• Verify compliance with PIT certifications, PPE, GMP, Lockout/Tagout, and warehouse safety standards.

• Stop operations immediately when safety or quality conditions present unacceptable risk.

Inventory & Quality Management

• Maintain overall inventory accuracy and ensure SAP S/4HANA EWM transactions accurately reflect physical inventory.

• Oversee inventory adjustments, root cause analysis, and warehouse audits.

• Partner with Inventory Control and Quality to resolve discrepancies and implement corrective actions.

• Ensure FIFO/FEFO compliance, lot and batch accuracy, expiration-date control, and complete product traceability.

Operational Excellence

• Drive Lean and Continuous Improvement initiatives that improve warehouse throughput, labor utilization, inventory accuracy, and organization.

• Reduce transaction errors and eliminate operational waste through standard work, data review, and root cause analysis.

• Lead approved improvement projects and promote sustained team adoption.

Training & Workforce Development

• Ensure associates complete all required safety, quality, process, equipment, and SAP EWM training.

• Maintain training matrices and verify associate competencies through observation and work validation.

• Develop Material Handler III associates into future Leads, develop Leads into future Supervisors, and support cross-training across warehouse functions.

Cross-Functional Leadership

• Partner with Manufacturing, Planning, Quality, Transportation, Customer Service, Procurement, Engineering, SAP Support, and Inventory Control.

• Resolve operational issues before they impact production schedules, inventory integrity, or customer shipments.

• Communicate department status, material risks, staffing constraints, delays, and recovery plans to stakeholders and leadership.

Compliance & Documentation

• Maintain compliance with OSHA, FDA, GMP, ISO, Neogen SOPs, warehouse work instructions, and SAP EWM governance.

• Maintain complete, accurate, and audit-ready records and documentation.

• Support customer audits, internal audits, and regulatory inspections; ensure findings are addressed promptly.

Financial & Business Performance

• Monitor labor productivity, overtime, equipment utilization, inventory losses, warehouse expenses, and department KPIs.

• Recommend staffing, equipment, layout, and process improvements to warehouse leadership.

• Use operational data to establish priorities, improve performance, and support business objectives.