Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer:

• Competitive Starting Pay

• Paid Training

• Tuition reimbursement

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefits

  • Medical/Dental/Vision insurance

  • Health Savings Account (HSA)

  • Life Insurance

  • 401(k) savings plan with company match

  • Short-Term and Long-Term Disability

  • Employee Assistance Program

  • Wellness Program

  • And more!

What You Will Do

• Receive, inspect, and verify incoming service parts to ensure accuracy, quality, and readiness for use
• Coordinate with service teams and field technicians to confirm part availability and priorities
• Deliver service parts directly to customer sites or field technicians to support timely repairs
• Support the reduction of Mean Time to Repair (MTTR) by minimizing delays between parts ordering and parts availability
• Maintain accurate records related to parts receipt, staging, and delivery
• Follow all Johnson Controls safety, quality, and operational standards
• General Handy Work - must be able to handle power tools.

How You Will Do It

• Inspect incoming parts upon receipt and promptly stage them according to service needs
• Communicate proactively with service teams regarding part status, availability, and delivery timing
• Prioritize parts deliveries based on service urgency, warranty requirements, and customer commitments
• Operate a Johnson Controls fleet vehicle safely and in compliance with driving and fleet policies
• Participate in Daily Management activities to track parts cycle time and identify improvement opportunities
• Escalate issues such as missing, damaged, or incorrect parts to minimize service impact

What We Look For

Required

• High school diploma or equivalent
• Valid driver’s license with an acceptable driving record
• Ability to operate a Johnson Controls fleet vehicle
• Experience in warehouse operations, logistics, material handling, or service support preferred
• Ability to lift, carry, and move parts in accordance with safety guidelines
• Basic computer skills such as basic Excel, Work and Outlook and effective communication abilities
• Comfortable operating a Forklift, pallet jacks for shipping.

Preferred

• Experience supporting field service or technician‑based environments
• Familiarity with service parts processes, warranty operations, or inventory systems
• Strong organizational skills, attention to detail, and a sense of urgency
• Customer‑focused mindset and willingness to work cross‑functionally

HIRING HOURLY RANGE: $25.38 - 34.90 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.