Job Description

Riviana Foods Inc. is a world class leader in the rice sector and is America’s largest processor, marketer, and distributor of branded and private label rice products. Riviana brands are well known for their quality and excellence. Key brands include Adolphus®, Blue Ribbon®, Colusa Rose®, Carolina®, Comet®, Gourmet House®, Mahatma®, Minute®, River®, RiceSelect®, Sello Rojo®, Success® and Water Maid®. Riviana Foods is a wholly owned subsidiary of Ebro Foods, S.A., a multinational food group operating in the rice, pasta and sauces sectors. Based in Spain, Ebro Foods has commercial and/or industrial presence in more than 25 countries in Europe, North America, Asia and Africa, through its extensive network of subsidiaries and brands.

Our global reach is an important factor in Riviana's success.  As a wholly-owned subsidiary of Ebro Foods, S.A., the world leader in rice sector, we take a world view of the rice business and draw upon the global resources of our parent company.

NOTE: Job is located in Brinkley, Arkansas.  Shift is days (M-F).

Job Summary
Under general supervision of Distribution Manager, performs various routine duties related to shipment of finished products and receipt of raw materials. Coordinates with Warehouse Coordinator on daily shipments both in and out of plant. Required to serve as back up to Warehouse Coordinator when absent.

Minimum of one year experience in a warehouse envrionment and knowledge of shipping procedures preferred.

Principal Job Duties

• General clerical duties include answering phones, answering emails, and maintaining files.
• Assist in identification of shipping orders as good or deficient; notify production accordingly.
• Assist in daily delivery order generation.
• Assist in scheduling outbound.
• Assist in goods issuing and shipment completion on all loaded orders.
• Management of SAP reports for analysis and department operation, fixing errors, data entry (i.e. VT11)
• Manage inventory of empty and loaded trailers on yard.
• Assist in daily data input of shipping orders (i.e. APO SAP, Auto02, etc.).
• Cross train and support other clerical roles throughout the facility and within the department.
• Must be assertive, self-motivated, and dependable.
• Must be able to work overtime and on weekends as required.
• Send and respond to emails for internal and external customers.
• Run TLB & Auto02 to create TOs for outbound shipments, assign shipments and print orders.
• Contact carriers and set up OTR Loads based on the equipment available and rates as needed.
• Scan in daily carrier rotation log.
• Review, release, and waybill loaded railcars and all paperwork accuracy daily.
• Complete and review all paperwork accuracy (i.e. customs documents) for international loads daily.
• Dispatch Loads to Trucking Carriers.
• File and archive all BOLs and associate paperwork/documents.
• Prepare and review daily yard check of loaded trailers in Power Yard (the yard management system)
• Prepare UPS domestic and international shipments.
• Place/Remove product from Quality hold.
• Report daily loaded containers to each carrier.
• Maintains the accurate filing of all paper bills
• Prepare shipment documents, receive, and distribute return communication
• Assist with the management of dispatch, carrier rotation, rail check, maintain Yard view, and bin consolidation and other various other duties requested by upper management.
• Any other tasks assigned by the Distribution Supervisor and the Warehouse Manager.

Knowledge

 

1. Education

High School Diploma or GED

 

1. Prior Work Experience

                Minimum 2 years’ clerical experience in warehouse/shipping preferred

 

 

Skills and Abilities

 

(A)       Physical and / or mental requirements:

• Able to follow verbal and written instructions. 
• Excellent verbal and written communication skills; understand and speak English.
• Good Numerical/math skills.
• Strong customer service skills.
• Ability to maintain composure under pressure and effectively deal with a wide array of people.
• Strong filing and organizational skills.
• Bilingual (English & Spanish) preferred but not required.

 

1. Equipment Used: 

• General office and communications equipment.
• PC proficiency – MS Office – Excel, Outlook, and Word applications.
• Proficiency in SAP.

(C)          Working Conditions:

• Office environment with moderate/frequent daily/weekly exposure to manufacturing warehouse environment.
• Exposure to temperatures both cold and hot depending on external ambient air.

Riviana Foods Inc. is an Equal Opportunity Employer and is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of actual or perceived race, color, creed, ancestry, religion, sex, national origin, age, military/veteran status, disability, predisposing genetic characteristic, marital status, sexual orientation/gender identity, citizenship where legally permitted to work, or any other protected category under federal, state or local law, regulation or ordinance.  This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.