Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We’re seeking a strategic and highly organized Product Management Operations & Governance Lead. In this role, you’ll be responsible for owning and scaling product management processes, aligning stakeholders, and establishing robust governance across our product portfolio. You will drive operational excellence, ensure resource optimization, and foster collaboration to enable the successful delivery of business objectives.

Process Ownership & Scale

• Implement and track clear KPIs; conduct regular portfolio reviews and continuous improvement cycles. This includes working across all product managers in BBD and DCOE to identify clear milestones. Then create ongoing tracking of those milestones and create senior leadership updates.
• Establish governance frameworks that support prioritization and resource allocation. Work with technology PMO to identify and resource gaps compared to funding.
• Provide visibility into portfolio health, investment, and performance to senior leadership. Utilize sprint level tracking dashboards to assess effectiveness of agile squads
• Design, implement, and continuously improve operational processes for planning, spend tracking, milestone management, and reporting.
• Build scalable frameworks for product delivery, balancing agility with control as the business grows.
• Maintain clear documentation and ensure teams have access to up-to-date processes and tools.
• Facilitate alignment and accountability by establishing consistent communication rituals and feedback loops.

Key Qualifications

• Experience: 10+ years in product management operations, program management, or a product governance role—preferably in a fast-paced tech or SaaS environment.
• Project Management: Expertise in planning, milestone tracking, and spend/resource management.
• Strategic Mindset: Proven ability to translate business and user needs into operational frameworks and strategic portfolios.
• Cross-functional Collaboration: Strong stakeholder management and influencing skills across technical, commercial, and executive teams.
• Communication: Exceptional storyteller, with proficiency in crafting clear narratives, product visions, and executive presentations.
• Analytical Skills: Comfortable working with data to define KPIs, analyze performance, and identify optimization opportunities.
• Tools: Experience with product management, portfolio, and collaboration tools (e.g., Jira, Confluence, AHA)

Preferred Qualifications

• Experience with multi-product portfolios or governance frameworks.
• Familiarity with Go-to-Market planning and enablement practices.
• Change management or organizational development certification is a plus.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.