Job Description

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics

The Quality Engineer for Cytiva is responsible for the execution of our customer complaint resolution process within our distribution and logistics teams.

This position is part of the Quality Organization located in Indianapolis, Indiana and will be remote with a requirement to be on-site as needed.

At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you’ll do

• Collaborate with Suppliers, Logistics, Sourcing, and Manufacturing to deliver quality improvements that minimize the costs of quality and improve processes.

• Lead Logistics & warehouse complaint resolution and CAPA investigations in collaboration with operations & Supplier quality,

• Execute customer complaint cases to closure, including complaint review, evaluation, severity assignment, case routing and follow-up.

• Work with the Lead Quality Engineer to monitor complaint status and areas of focus within Logistics and Distribution service for our US based warehouse.

Who you are

• Bachelor’s degree in logistics, supply chain, or a technical field with experience in manufacturing, engineering, or quality assurance.

• A quality professional with a minimum of 2 years of quality related work experience.

• Experience in working with logistics providers (3PL, warehouse, transportation, brokers) or supplier quality management.

• Proactive, self-driven, results seeking, individual who enjoys driving improvement, collaborating with teams and delivering impact.

• Effective problem solving, root-cause analytical skills to lead and influence others to drive change (cross-functionally and globally).

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.