Job Description

TRAVEL SERVICE TECHNICIAN LEVEL 3

Grand Rapids, MI | Travel across Michigan | Direct Hire, Full-Time

PAY

$35–40/hour

SCHEDULE

M–F, 8:00–4:30

TRAVEL

Company van, MI-based

ON-CALL

1 week in 4, 2-hr response

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ABOUT RIGHTMAN INDUSTRIAL

Pro Services is proud to partner with Rightman Industrial to fill a direct hire role, and we can say firsthand: this is a company that takes care of its people and stands behind its values, with real room to build a career, take ownership of your territory, and make a visible impact.

At Rightman Industrial, they specialize in waste recycling and dock equipment. The work is done across the automotive, food, and commercial industries. They are a growing company that values high-quality work, customer satisfaction, and teamwork, and are looking for a Service Technician who shares those values and is ready to grow. You'll be part of a supportive, collaborative team that truly cares about each other and the customers.

WHAT YOU WILL DO

As a Level 3 Service Technician, you are the most experienced hands-on technician in the field — the one other techs and customers turn to when a job gets complicated. You will:

• **Diagnose and repair **industrial trash compactors, balers, and loading dock equipment at customer sites across Michigan, working out of a fully stocked company service van.

• **Own the electrical side of the job, **comfortably working inside a live electrical panel to diagnose issues with relays, PLCs, limit switches, step-down transformers, and motors on 0–24V, 110–240V single phase, and 480V three-phase systems.

• **Handle the mechanical and hydraulic work, **including failing shafts, bearings, gearboxes, conveyors, compactor walls and floors, and hydraulic cylinders, directional valves, and pressure switches — pulling failed components back to the shop for rebuild when needed.

• **Fabricate and weld on site **using a stick welder to repair sheet metal on chutes and hoppers or reinforce the understructure of a loading dock.

• **Be the face of Rightman Industrial **at every customer site — communicating clearly with dispatch and the service manager, keeping the customer informed before you leave, and representing the company's standard of professionalism and workmanship.

• **Mentor and train newer technicians, **walking them through equipment, sharing what you know, and serving as the go-to resource for the team's less experienced techs.

WHAT YOU WILL BRING

• **Experience: **3+ years in industrial maintenance or field service, with strong, hands-on electrical skills as your top strength — this is not an entry-level or apprentice role.

• **Electrical depth: **proven ability to troubleshoot cabinets, wiring, sensors, motors, and control panels, and confidently teach meter proficiency to others.

• **Working knowledge of Allen Bradley and Siemens **components is a plus.

• **Mechanical and hydraulic troubleshooting **on industrial equipment; welding experience (stick welding) for on-site repairs.

• **Leadership instinct: **prior experience training, mentoring, or leading other technicians.

• **A valid driver's license and clean driving record, **and willingness to obtain a chauffeur's license (Rightman covers the cost).

• **Comfort working independently **most of the day while staying in close communication with the shop — self-sufficient, not siloed.

• **Your own basic hand tools **(Rightman supplies specialty tools, welding equipment, and the service vehicle).

LIFE ON THE ROAD

This is a travel-based role. You will run your own van and your own schedule, driving to customer sites across Michigan — primarily the Grand Rapids and West Michigan area, with routes that can range up to the Upper Peninsula or metro Detroit. The vast majority of nights you are home; overnight stays are rare (roughly a couple of times a year for larger installs) and known well in advance. Technicians rotate on-call duty about one week in four, including holidays, with a two-hour response window and double-time pay for any after-hours or weekend call.

WHAT RIGHTMAN OFFERS

• Starting pay of $35–40/hour based on experience

• A company service van, fuel, and specialty tools — you bring your own basic hand tools

• Double time for after-hours and weekend calls, standard overtime beyond 40 hours

• Comprehensive health insurance, HSA, and paid time off

• A structured first 90 days: you're paired with an experienced tech in week one, in your own van on simple jobs by week two, and fully autonomous within 30 days — with a support system at the shop the whole way

• A small company that stands behind its core values and takes care of its people, with real room to grow your career

PHYSICAL REQUIREMENTS

Regularly lifts and carries 21–50 lbs; occasionally handles heavier components (such as an electric motor) with a forklift, come-along, or a second person. Work involves standing, walking, kneeling, crouching, and occasional ladder or scaffold use, often on wet, oily, or uneven surfaces. Required PPE includes safety glasses, a safety vest, steel-toe boots, gloves, and welding protection.

APPLY TODAY

Pro Services' Workforce Solutions team is recruiting for this role on behalf of Rightman Industrial. If you're an experienced, electrically strong service technician who wants ownership of your territory, a team that has your back, and a company that means it when they talk about their values, we would love to talk with you.

You should be proficient in:

• Driver's License
• Equipment Troubleshooting
• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Motor Replacement/Repair/Maintenance
• Electrical Troubleshooting
• Electrical / Electronic Systems
• Maintenance and Repair Skills
• Field Service Readiness
• Industrial Electrical Systems
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Electrical Schematic Reading
• Equipment Repair & Maintenance
• Excellent Communication Skills