- Maintain accurate records and documentation for all annual training to ensure audit readiness for hourly positions.
- Create and update SOPs, on-the-job training (OJT) guides, and procedural manuals.
- Coordinate the administrative details of the training program, including scheduling and tracking completion.
- Ensure compliance with all policies and work procedures in collaboration with the operations team.
- Facilitate and/or coordinate "Train the Trainer" classes to authorize internal trainers.
- Support supervisors in delivering tailored training to bridge performance gaps
- Conduct weekly check-ins with new hires to support onboarding and training progress.
- Partner with HR to deliver effective new-hire orientation and onboarding – pertinent to training.
- Maintain a high-visibility presence on the operations floor to provide real-time support.
- Work cross-functionally to verify completion of 30/60/90-day evaluations and OJT sign-offs.
- Assign trainers in coordination with management to ensure proper training is provided during evaluation period for new hires and existing employees.
- Research and create one-point lesson slides to address emerging training needs for hourly owners.
- Update existing Operations SOPs and instructional resources to reflect changing operational standards.
- Gather and evaluate feedback from employees and supervisors to identify and resolve training weaknesses.
- Partner with operations to present updated SOPs at shift meetings to ensure workforce-wide alignment.
- Conduct time studies as directed for positions to evaluate job classification and duties.
- Pursue continuous improvement by learning and proposing new training methods and techniques.
The pay for this position is $25.25/hr - $26.25/hr. All offers will be based on a candidate’s skills, prior relevant experience, applicable degrees and certifications, and internal equity. This range is specific to New York and may not be applicable to other locations.
Hours: 8:00am - 4:30pm. Hours will flex depending on business needs.