Position: Territory Sales Manager

Reports to Title: Regional Sales Director

Department/Division: Sales

Primary Work Location: Boston, MA

Job Code/Classification: Salary, Exempt

Position Overview

The primary function of the Territory Sales Manager is to achieve sales growth and net hearing instrument sales while building, growing and maintaining customer relationships. Candidates must live within the territory.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Achieving their net hearing instrument sales quota on both a monthly, quarterly, and annual basis.
Building and maintaining customer relationships as a means of growing current customer's business i.e., monthly net dollar sales, as well as identifying customer service issues, such as, remake and repair issues, turnaround times; lowering return for credit rates and gathering new competitive information.
Preparing an annual territory business plan. The plan should be reviewed and updated quarterly with regional director and inside sales counterpart. Plan should include:
- Sales growth that coincides with corporate goals.
- Appropriate zoning of customer base in region
Work effectively with inside sales in prospecting, developing, and recruiting new customers each month.
Successfully introducing and establishing new products to both existing customers and new customers.
Coordinate Training customers to fit all of GN Resound’s hearing devices using GN ReSound‘s software-based programs. Providing GN ReSound software and hardware support to existing accounts as needed.
Developing effective communication/platform presentation skills in order to convincingly present/sell GN Resound’s technology story to both to individual customers and large groups of customers.
Utilize marketing tools and programs in conjunction with open houses to build customers business and loyalty to GN Resound.
Maintain the accuracy of the GN ReSound customer data base in their individual regions.
Completing appropriate sales and corporate reporting requirements in a timely fashion
Maintaining proper professional standards of behavior and decorum as a representative of the company when communicating with customers, coworkers and representing GN Resound at national, regional and state professional meetings.

Competencies (Knowledge and Skills needed for this position.)

Must have excellent computer skills and be proficient using Excel, PowerPoint, Word and Access.
Must have experience with database management Follow the HR policy including all company and department policies and procedures.
Exemplary platform skills.
Meet all performance and behavior expectations outlined in the company performance appraisal and / or communicated by management.
Perform responsibilities as directed achieving desired results within expected periods and with a high degree of quality and professionalism.
Follow good safety practices in all activities.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities. Take personal initiative for technical and professional development.
Safeguard sensitive and confidential Company information.

Desired Qualifications

Preferred Education: 4 – Year College Degree

Experience:

3+ years in outside sales selling a tangible product, preferred
3+ years Business to Business selling experience (non-retail) preferred

Travel: Up to 75%

Direct reports: None

Indirect reports: None

Working Environment: Field Based

Physical Demands: Must be able to lift 15lbs at a time, sitting, walking, standing

Position Type and Expected Hours of Work: Salaried position, Monday – Friday but may have evening requirements at times.

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.

What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.

Pay Transparency Notice:

Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company’s success. Depending on your work location, the annual base pay for this position may range from $75,000 to $85,000 and the total annual compensation, including at-plan commissions, may be around $210,000 to $230,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.