Job Description

Quality Assurance Technician

Essential Duties and Responsibilities 

• Analyze field returns for electrical and mechanical faults generating appropriate reports
• Perform data analysis of product returns for identification of areas of improvement
• Report findings for review by Quality, Manufacturing and Engineering
• Develop tests simulating field conditions for replication of returns and reports results for further investigation or potential corrective actions
• Identify component level failures of PCBA’s 
• Assist Returns group with salvage activities
• Support disposition of non-conforming material per Material Review Board (MRB)
• Assist quality activities including production line quality checks, incoming inspection and audit/sort of product for non-conformances
• Operate Life Testing rack

Skills/Experience Requirements

• Possesses strong working knowledge of mechanical parts and their impact on product operation
• Working knowledge of electrical components and ability to read schematics
• Strong ability to utilize common electrical measurement equipment including meters, oscilloscopes, spectrum analyzer, frequency ctr, power supply, signal generator, soldering/de-soldering station, recorders, environmental chamber
• Aptitude for understanding general field conditions as defined by applications
• Demonstrated ability to particulate in cross functional teams and apply lessons learned  
• Must have working knowledge of Outlook, Excel, PowerPoint and Microsoft Word.

Physical/Work Environment Requirements:

• Test Laboratory and General Factory Environment
• Must be able to lift up to 50 Lbs.

Education Requirements

• High school diploma or equivalent
• Associates degree in an applicable technical field preferred.