Job Description

KEY RESPONSIBILITIES 

Training Delivery & Operator Qualification 

• Deliver standardized technical training to manufacturing operators across assembly and production lines. 

• Clearly explain, demonstrate, and coach associates on processes, procedures, and standard work to ensure understanding and adherence. 

• Provide hands-on support during skill acquisition to accelerate learning curves and reduce defects, errors, and rework. 

• Validate and document operator proficiency and certification in alignment with approved training standards. 

Training Development & Continuous Improvement 

• Develop, update, and maintain technical training content, including classroom materials, hands-on exercises, and visual work instructions. 

• Apply adult learning theory, blended learning, and microlearning approaches to improve retention and on-the-job performance. 

• Analyze training data, production performance indicators, audit findings, and trainee feedback to identify skill gaps and training needs. 

• Lead or support continuous improvement initiatives focused on training effectiveness, efficiency, and scalability. 

Compliance, Documentation & Governance 

• Maintain accurate, audit-ready training records within the Learning Management System to support safety, quality, and regulatory compliance. 

• Drive increased training compliance across safety, quality, and regulatory domains. 

• Ensure training documentation supports internal audits, external audits, and operational readiness. 

Collaboration & Leadership 

• Partner with Subject Matter Experts to ensure training accuracy, relevance, and alignment with current manufacturing practices. 

• Support onboarding, coaching, and development of new Trainers when applicable. 

• Promote training programs internally by clearly communicating purpose, value, and expectations. 

• Foster a team-oriented learning culture that supports accountability, engagement, and continuous improvement. 

Planning & Metrics 

• Support development and execution of quarterly and annual training plans aligned to operational demand. 

• Drive measurable improvements in: 

• Time-to-competence for new hires 

• Training compliance rates 

• Operator proficiency validation outcomes 

• Reduction in training-related quality or safety issues 

• Operate on a flex schedule in order to support multiple shift structures across different training environments.  

Other Duties 

• Perform additional duties as assigned in support of operational and business needs. 

QUALIFICATIONS 

Required 

• 2+ years of experience in a manufacturing or technical operations environment. 

• Demonstrated experience delivering hands-on technical training to production associates. 

• Strong communication, facilitation, and coaching skills. 

• Proficiency with Learning Management Systems (LMS) and Microsoft Office tools. 

• Ability to manage multiple priorities in fast-paced manufacturing environments. 

• Strong analytical and problem-solving capabilities. 

• Ability to influence, motivate, and guide others without direct reporting authority. 

Preferred 

• Experience with electrical, thermal, mechanical, or data center manufacturing systems. 

• Background in Learning & Development, instructional design, or adult learning methodologies. 

• Formal certifications such as Train-the-Trainer, OSHA, Six Sigma, or equivalent. 

• Experience partnering with senior leadership and cross-functional teams on workforce development initiatives. 

PHYSICAL & ENVIRONMENTAL DEMANDS 

• Ability to stand, walk, and move throughout manufacturing areas for extended periods. 

• Ability to provide hands-on training involving tools, equipment, or machinery. 

• Occasional lifting of materials up to defined safety limits. 

• Exposure to manufacturing environments including noise, temperature variations, and moving equipment. 

• Use of appropriate personal protective equipment as required.