Job Description
Job Overview:
Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live differently, play different.
The Technical Supervisor will be responsible for providing direction and oversight for Union Technical Group Leaders, and Union Machine Technicians of ELM Operations, primarily in the final assembly area. This Supervisor will be responsible for the development of skilled Union technical personnel through our Total Productive Maintenance training /continuous improvement process. The technical Supervisor will be safeguarding Hasbro’s investments in capital equipment by managing the Preventive Maintenance and Total Productive Maintenance processes
What you’ll do as a Technical Supervisor:
- Provide daily leadership, direction, and support to Union Technical Group Leaders and Union Machine Technicians to ensure safe, efficient, and reliable operations.
- Monitor factory performance to confirm that critical assets operate within specification and consistently meet or exceed performance targets.
- Lead and manage Strategic Goal Deployment (SGD) initiatives to drive cost, performance, and operational improvements aligned with ELM site and corporate strategies
- Strengthen technical capability through TPM Duty Task training, coaching, and communication.
- Build and maintain strong working relationships with the Union workforce, fostering trust, collaboration, and adherence to collective bargaining agreements.
- Develop effective cross‑functional partnerships with internal and external business stakeholders to support operational excellence.
- Direct and execute strategic initiatives that advance Global Operations objectives.
- Support and influence key performance indicators (KPIs), including productivity, schedule adherence, quality, safety, and sustainability.
- Champion continuous improvement efforts to enhance equipment reliability, reduce downtime, and optimize manufacturing processes.
- Ensure compliance with safety regulations, including OSHA requirements, and promote a culture of safety throughout the operation.
We’re looking for a Technical Supervisor with:
- Associate degree in manufacturing, engineering, technical services, operations management, or equivalent relevant experience.
- 5+ years of experience in manufacturing supervision, including at least 3 years in a technical role; experience in high‑speed packaging or automated production environments preferred.
- Experience working in a 24/7 manufacturing operation.
- Training and demonstrated proficiency in Lean Manufacturing principles.
- Total Productive Maintenance (TPM) training and experience.
- Strong problem‑solving skills, including root cause analysis methodologies.
- Financial acumen related to manufacturing operations.
- Knowledge of OSHA standards and compliance requirements.
- Experience leading continuous improvement initiatives.
- Strong presentation, communication, and conflict‑resolution skills.
- Materials management experience is a plus.
- SAP experience is helpful.
Benefits a Technical Supervisor Can Expect from Cartamundi:
- Competitive pay
- Climate controlled facility
- 401(k) with company match
- Health, dental, and vision insurance starting day one
- HSA (Health Savings Account) and FSA (Flexible Savings Account)
- Life insurance
- Short-Term and Long-Term Disability
- Paid time off
- Tuition reimbursement
- Employee discounts on daycare, gym memberships, travel, and much more
Physical requirements and working conditions:
Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to:
- Move through the entire facility to attend to various issues
- Work effectively in teams across functional groups with strong communication skills and the ability to lead
- Perform sedentary work on various computer systems
- This Technical Supervisor position is located on-site in our East Longmeadow MA facility
Apply today and discover the magic of making a difference at Cartamundi!
Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify .
Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available.
About Cartamundi:
At Cartamundi, we're all united by our common belief that the world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people – across cultures and generations – and to embrace shared experiences.
We are a worldwide leader in playing cards and in “play” solutions.
Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle®, HRO®, Bee®, Copag®, Shuffle® and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands.
At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly®, Uno®, Magic: The Gathering®, Guess Who ®, Pokémon®, and Trivial Pursuit® every day.
As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that are looking into future technologies, products, and applications that can get our consumers and communities to truly live different and play different.
We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.
