Job Description

JOB SUMMARY

The Technical Services Manager manages a small team of individuals who are primarily responsible for entering part numbers and product specifications into our quality system for gases and chemicals.  The team provides close support to Sales, Customer Service, and Product Management to ensure all custom requirements are captured accurately in our systems.  The team also supports Operations when they are entering manufacturing data being qualified and assists in the generation and distribution of product certifications going to customers.  The team is heavily involved in the direct transfer of quality data into systems belonging to multiple customers.  These are typically customers in the electronics industry that have very challenging requirements with zero tolerance for failure and the list is growing rapidly.  The team works closely with IT to develop improvements to the systems to accommodate new requirements from customers or to assist internal users in meeting the requirements.  The Director is tasked with leading a project to transition from Matheson legacy systems to a new work environment.  The Director ensures the team members are cross-trained and that Technical Services are always available to support their customers.

Salary Range: $100,000 to $110,00

Essential Functions

Essential Function

·         Personnel Management – normal managerial tasks involving employees

·         Leadership – Provide team goals and direction

·         Project Management – lead and/or support projects involving system improvements

·         Insure company goals are met for safety, quality, etc.