Job Description

POSITION SUMMARY The Technical Sales Engineer acts as the primary bridge between HI-LEX’s R&D capabilities and our customers' evolving needs. The core purpose of this role is to proactively contact potential customers to review current R&D products, identify technical pain points, and collaborate with internal teams to drive new product design and innovation that solves customer challenges. KEY ROLES AND RESPONSIBILITIES ● Proactive Technical Outreach: Initiate and maintain contact with potential and existing customers to showcase current R&D product developments and capabilities. ● Customer Needs Analysis: Conduct technical discussions to understand customer-specific requirements, identifying opportunities for new product design or modifications to existing systems. ● Bridge to Engineering: Act as the technical conduit between customers and the internal engineering team; translate customer feedback and technical requirements into actionable design input. ● Commercial & Technical Liaison: Support quotation activities (RFQ) by ensuring technical requirements are clearly understood and accurately reflected in proposals. ● Product Expertise: Maintain a deep understanding of HI-LEX products, including manufacturing processes and material specifications (e.g., ultrasonic welding capabilities, material compatibility). ● Market Intelligence: Perform competitor benchmarking and monitor industry trends to inform R&D strategy and long-term product roadmaps. THE PERSON Education Page 1 of 1 November 2022 TECHNICAL SALES ENGINEER R&D ENGINEERING  4-year degree in Mechanical Engineering, Engineering Technology, or equivalent technical field. Functional Experience ● Strong grasp of engineering practices (e.g., DFM, FMEA, GD&T) and the ability to interpret 3D models and technical drawings. ● Excellent verbal and written communication skills with the ability to articulate complex technical concepts to non technical stakeholders. ● Proficiency in Microsoft Office applications; experience with CRM systems (e.g., Salesforce) is highly preferred. Industry Experience ● 3–5 years of experience in product engineering, technical sales, or business development, preferably within the automotive or manufacturing sectors. SCOPE Core Competencies ● Product development and design ● 3D software modeling ability (opening models, manipulating them, cutting sections, etc) Required Skills ● Excellent verbal and written communication skills with the ability to articulate complex technical concepts to non technical stakeholders. ● Relationship development with customer stake holders (purchasing, engineering) Other Requirements ● Open seating work environment with ability to change work location daily (if needed) ● Periodic travel by air, car or train to other company operations, customers and/or suppliers. Physical Requirements ● Ability to lift up to 20 pounds ● Office environment with noise from cellphones, group conversations or virtual meetings