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Technical Program Manager III - AUG

3MD, Inc.

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Redmond, WA
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Job Description

As posted by the hiring company

Job Overview:

Summary of Position:

The Technical Project Manager III is responsible for providing project planning and management for established initiatives within the company. They ensure that projects are completed to specification, within an established time frame and budget. A Technical Project Manager is the lead subject matter expert within the company regarding technology concerns. They use their industry expertise to improve all aspects of project planning and resource management.

Essential Functions:

  • Analyze, plan and develop requirements and standards in reference to scheduled projects
  • Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives
  • Structure project delivery teams to efficiently meeting business requirements
  • Continuously monitor for gaps, interdependencies, and risks with the projects
  • Takes proactive steps based on available information
  • Conduct appropriate reviews; prepare and complete action plans; implement production, productivity, quality, and customer service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change
  • Establish and maintain project schedules 
  • Management of deliverables, including standard and process definitions; validating and reporting on adherence; developing Key Performance Indicators for the area of expertise; maintaining staff capacity plan; being a team champion and sponsor; providing leadership direction and coaching for project tasks as well as a career development
  • Define goals, outline approach, and make adjustments to achieve desired delivery
  • Ensure communications meet the needs of all stakeholders, client, partners, and other related team members
  • Provide leadership/direction for the program/project team including resource assignments for both company and client
  • Drive operations meetings or other appropriate forums to prospectively manage upcoming milestones, decisions, and plans
  • Ensure meetings have structure and clear purpose and goals; facilitate and drive meetings effectively and communicate decisions and action items to team members and relevant parties outside of the team
  • Implement and manage project changes and interventions to achieve project outputs
  • Responsible for and must use independent discretion for the following project levels: 
    • Budget
    • Spend to date
    • Forecasted Spend
    • Assessment of budget burn rate relative to total project budget, scope, and due dates
  • Proactively manage escalations
  • Act as point person for Project-level communications that will keep sponsors, stakeholders, business partners, and team leads informed on matters including, progress to plan; key milestones; integration efforts/needs across the program and/or project; risks, issues, etc. 
  • Instill confidence of delivery to Clients
  • An expert in project team management including dynamics of virtual teams, matrix reporting relationships, and cross-functional resource identification and allocation

Competencies:

  1. Ensures Accountability
  2. Tech Savvy
  3. Communicates Effectively
  4. Values Differences
  5. Customer Focus
  6. Resourcefulness
  7. Drives Results
  8. Plans and Prioritizes
  9. Decision Quality
  10. Self-Development

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs.  Must be able to exchange accurate information in these situations.  The employee must be able to remain in a stationary position 75% of the time.  The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.  Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer.  Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.

Required Education and Experience:

  • Bachelor’s degree in computer science or related field or equivalent experience     
  • 10 + years

Qualifications:

  • 10+ years of experience managing programs for enterprise-size companies with internal stakeholders, creating roadmaps, curating backlogs, executing technical plans, running standups 
  • 7+ years of experience with Agile/SCRUM for large (25+) teams 
  • 5+ years of experience managing projects using AWS offerings 
  • Strong knowledge of AWS technologies and products (EC2, S3, Lambda, VPC, RDS, SSM, CloudWatch, CloudTrail) 
  • Working knowledge of networking protocols, stacks and technologies (HTTP, TCP/IP, multi-factor authentication (MFA), DNS, DHCP, TLS/SSL, REST) 
  • Working knowledge of RedHat Enterprise Linux (RHEL), Ansible, and/or Satellite 
  • AWS Solutions Architect certification a plus
  • Excellent project planning, resource alignment, and escalation management capabilities
  • Strong problem-solving skills to proactively identify potential issues, current issues, and development of corrective action plans
  • Excellent time management and organizational skills and experience establishing guidelines in these areas for others
  • Strong sense of personal accountability regarding decision-making and supervising department teams
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Displays exceptional verbal, written, and listing for understanding skills.  Strong ability to tailor communication style to specific audiences
  • Strong ability to build and maintain rapport and trust by building strong relationships with direct team, leadership, stakeholders, and clients

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.