Job Description

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Supply Chain Manager – Small Parcel Operation

What you will do

Let’s do this. Let’s change the world. In this vital US Distribution role, you will oversee the end-to-end management of the small parcel operations at Amgen's Louisville Distribution Center (LDC).

The Supply Chain Manager for small parcel ensures compliance that all work is completed per cGMP, OSHA, and all Amgen policies and regulations. Fundamental to this role will be the responsibility to evaluate and advance the small parcel operations end-to-end for the US Distribution.

Responsibilities:

• Ensure current Good Manufacturing Practices (cGMP) and Safety compliance
• Manage staff supporting warehouse, storage, distribution, and transportation for small parcel
• Ensure that metric targets are achieved and establish standardized mechanisms to measure progress against targets
• Contribute to business decisions impacting US Market and/or Louisville Distribution Center Operations
• Collaborate with 3rd party transportation service providers to ensure adherence to service levels, identifying performance improvement opportunities
• Manage and improve track & trace and intercept & return processes
• Maintain dotted line supervision of warehouse service provider team
• Establish an optimal portfolio of transportation shipping solutions to ensure reliable distribution capabilities of cold chain products and execute temperature monitoring plan to assess performance
• Apply Operational Excellence or Lean methodologies to the development and improvement of Samples Program processes
• Understand and incorporate risk management strategy into overall supply chain strategy for delivery of product
• Ensure compliance with required training for staff supporting Amgen business
• Manage quality records related to Small Parcel Operations (i.e., inventory, compliance, distribution)
• Prepare for and support regulatory inspections and audits
• Revise, update, review and approve controlled documents
• Interact with the FDA and other governmental or regulatory inspection agencies

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek possesses these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of Supply Chain or Operations experience

Or

Bachelor’s degree and 4 years of Supply Chain or Operations experience

Or

Associate’s degree and 8 years of Supply Chain or Operations experience

Or

High school diploma / GED and 10 years of Supply Chain or Operations experience

Preferred Qualifications:

• Understanding of supply chain business processes in the Pharmaceutical industry (Plan, Source, Make, Deliver & Return)
• Understanding of Pharmaceutical industry requirements (GMP, GDP, DOT, IATA & Import/Export)
• Experience with ERP-SAP (Transportation Management & Order to Cash)
• Experience managing 3rd party service providers
• Experience evaluating/implementing transportation shipping solutions for cold chain
• Ability to liaise/communicate effectively and easily with cross-functional teams and different cultures (excellent written and oral communication skills)
• Ability to develop innovative and creative output based on interpretation and analysis
• Experienced with data diagnostics, discovery, modeling, and visualization (i.e., Tableau, Excel)
• Self-leadership and motivation
• Serves as a role model for Amgen Values

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range