Job Description

Job Summary
The Sr. Program Manager will manage New Product Development NPD) programs and development and deploy business infrastructure programs from inception to launch. They would be essential in coordinating the efforts of engineering, product management, manufacturing, procurement, quality, order fulfillment, logistics, service, marketing, sales, and other cross-functional groups to optimize time to market while monitoring the project and continuously evaluating changes to the product cost, schedule and resources.

The Sr. Program Manager is responsible and accountable for the coordinated management of multiple related projects, over cross-functional groups, directed toward strategic business and other organizational objectives. The Sr. Program Manager is also responsible for each cross functional group's project, which rolls up to the overall program deliverables. These projects contain complex activities that may span functions, organizations, geographic regions, and cultures. They must build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.  Additional responsibilities include maintaining continuous alignment of program scope with business objectives and make recommendations to modify the program to enhance effectiveness. The Sr. Program Manager are responsible for determining and coordinating the sharing of resources among their cross functional team projects to the overall benefit of the program.  

This position will be based onsite at our Westerville, OH location.

Responsibilities:

• Ensure services line of business deliverables and tollgate signoff are aligned with the global NPD process.
• Collaborate with appropriate LOB leads to streamline service deliverables and requirements.
• Set up a process to ensure Service LOB participation in requirement gathering for Marketing Requirement Specification (MRS) and Engineering Requirements Specification (ERS) for new products and metrics.
• Lead development of Smartsheet project for individual NPD project management and reporting.  Set up project dashboard and metrics.
• Liaise with the regions to ensure the successful launch of service mobile tools and forms.
• Participate in cross-functional teams that address strategic ways of using tools to improve operations.
• Review project status and deliverables in preparation for the tollgate reviews.
• Establish monthly project review meetings with executive and service LOB leaders.
• Provide executive-level program updates to senior management and executive sponsors.
• Monitor team schedules and ensure coordination of activities on the critical path.
• Develop and track metrics to report new product escapes.
• Develop reporting and tracking programs to assure the project is on target for schedule and cost.
• Identify key issues and drive decisions to ensure that the project does not slip.
• Identify key risks and have a contingency plan.
• Work with management of different operating functions to identify and obtain required resources to adequately staff project.
• Communicate with other managers, upper management, or outside vendors and other plants, as required.
• Provide Training development and delivery of process.
• Other duties as assigned.

Requirements:

• Bachelor's Degree in Engineering (preferred) or in Business
• 10+ years of work experience in Project or Program Management, product management, or engineering.
• Certified PMP, Project Management Professional, or commitment to obtain.
• Experience working with or leading international teams.
• A broad-based general management background is essential. Knowledge of engineering and manufacturing processes and procedures is key.  Knowledge of accounting, purchasing, and ERP/MRP is helpful.
• The Program Manager may drive the program with no direct authority. It is therefore essential that she/he has good people skills and good communication skills, including running meetings and presentations.
• Demonstrated ability to thrive in a fast-paced, ambiguous, deadline-oriented, global work environment.
• Excellent verbal, written, interpersonal communication abilities including collaborating with subject matter experts, global stakeholders, and managers to transfer knowledge.
• Good facilitation skills; Attention to detail; Problem solving attitude; Strong process orientation.
• Ability to deliver amidst changing requirements, deadlines, and priorities.
• Up to 20% Global travel 
• Proficient with Smartsheet, PowerBI and MS Office.
• Preferred:
  • Master of Science or MBA and 10 -15 years of work experience in Project or Program Management, Product Management, or Engineering
  • Experience with Single Phase UPS and KVM systems desired.
  • Six Sigma, LSS, or DFSS certification

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•  Customer Focus

•  Operational Excellence

•  High-Performance Culture

•  Innovation

•  Financial Strength

OUR BEHAVIORS

•  Own It

•  Act With Urgency

•  Foster a Customer-First Mindset

•  Think Big and Execute

•  Lead by Example

•  Drive Continuous Improvement

•  Learn and Seek Out Development

About Vertiv

Vertiv is a $6.9 billion global critical infrastructure and data center technology company.  We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services.  Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.      

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].