Job Description
Job Overview:
We are hiring now for a Sr. Manager of Accounts Receivables!
SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA production, systems integration and comprehensive testing services, enclosure fabrication, as well as product design, sustaining engineering and supply chain management services. SMTC has facilities in the United States, Mexico, China and Canada. Services extend over the entire electronic product life cycle from the development and introduction of new products through to the growth, maturity and end-of-life phases.
Benefits Highlights:
*401K with company match
*PTO, Paid Holidays
*Tuition Reimbursement
*Medical HRA Plan
*Short term/Long term Disability Insurance, etc.
Summary:
The Senior Manager, Accounts Receivable provides strategic and operational leadership for the Accounts Receivable function, with responsibility for driving cash collection performance, receivables management, customer account resolution, financial controls, and overall AR effectiveness. This role establishes AR strategies, standards, and performance expectations while ensuring accurate and timely execution of invoicing, collections, cash application, account reconciliation, and related financial activities.
Working closely with Finance, Treasury, Program Management, Sales, site leadership, and other cross-functional partners, the Senior Manager monitors receivables exposure, identifies financial and customer risk, drives resolution of complex account issues, and develops scalable processes that strengthen cash flow, internal controls, customer experience, and organizational performance.
*Location: This role is based onsite in Dallas, TX*
Essential Functions:
- Provide overall leadership and direction for Accounts Receivable operations, including invoicing, collections, cash application, account reconciliation, dispute resolution, and customer account management.
- Develop and execute AR and collections strategies that improve cash flow, reduce past-due receivables, manage Days Sales Outstanding (DSO), and strengthen working capital performance.
- Establish and maintain AR policies, procedures, controls, escalation protocols, and performance standards to ensure consistent execution across the organization.
- Monitor AR aging, collection performance, customer payment trends, credit exposure, disputes, and other key indicators to identify financial risk and drive corrective action.
- Lead resolution of significant or complex customer account issues, collection escalations, payment disputes, and delinquent receivables in partnership with business and customer stakeholders.
- Provide leadership with regular reporting, analysis, and insights regarding AR performance, cash collections, aging trends, customer risk, forecasts, and areas requiring action.
- Partner with Treasury and Finance to support cash forecasting, working capital planning, month-end and quarter-end close activities, reconciliations, and financial reporting requirements.
- Collaborate with Program Management, Sales, site leadership, and other business functions to resolve systemic billing, contractual, customer, or operational issues affecting receivables and cash collection.
- Ensure compliance with SOX, internal controls, accounting policies, audit requirements, and applicable financial procedures while maintaining appropriate documentation and audit readiness.
- Drive standardization, automation, system optimization, and continuous improvement initiatives that improve AR accuracy, efficiency, scalability, controls, and customer experience.
- Establish and monitor AR performance metrics, service levels, and operating rhythms and hold the organization accountable for performance against established objectives.
- Assess organizational capability, staffing, workload, systems, and process requirements and develop the AR function to support current and future business needs.
Leadership Responsibilities:
- Provide leadership across multiple functions, departments, or operational areas to achieve strategic business objectives.
- Translate organizational strategies into actionable plans and measurable results.
- Develop leadership capability through mentoring, coaching, and succession planning for managers and emerging leaders.
- Drive organizational effectiveness through process optimization, resource planning, and change management initiatives.
Competencies:
- Accounts Receivable Leadership: Ability to lead the end-to-end AR function, including invoicing, collections, cash application, reconciliation, dispute resolution, and customer account management.
- Cash Flow & Working Capital Management: Ability to develop strategies that improve collections, DSO, aging performance, cash conversion, and overall working capital results.
- Financial Analysis & Risk Management: Ability to analyze receivables, customer payment behavior, financial exposure, trends, and performance data to identify risks and drive informed decisions.
- Internal Controls & Compliance: Ability to establish and maintain effective financial controls, policies, procedures, SOX compliance, and audit readiness.
- Process Improvement & Automation: Ability to identify and implement process, system, automation, and standardization improvements that increase accuracy, efficiency, scalability, and control.
- Customer & Escalation Management: Ability to navigate complex customer financial issues, disputes, and collection escalations while balancing cash objectives, customer relationships, and business considerations.
- Organizational & Talent Leadership: Ability to build team capability, establish accountability, develop talent, manage performance, and align resources with business requirements.
- Cross-Functional & Executive Communication: Ability to communicate financial performance, risks, priorities, and recommendations effectively with Finance, Treasury, Sales, Program Management, site leadership, customers, and senior leadership.
Qualifications:
- Education: Bachelor’s degree in Accounting, Finance, or related field preferred, or equivalent combination of education and experience.
- Certifications: N/A
- Experience:
- Minimum of eight (8) years of progressive Accounts Receivable, credit and collections, or related finance experience.
- Minimum of three (3) years of management experience leading Accounts Receivable, collections, credit, or related finance teams.
- Demonstrated experience leading complex or high-volume AR operations within a multi-site or similarly complex organization.
- Strong experience managing AR aging, collections performance, DSO, cash application, reconciliations, disputes, and customer financial risk.
- Experience developing and implementing AR policies, collection strategies, internal controls, performance metrics, and standardized processes.
- Experience with ERP and financial systems and implementing process automation or system improvements within Accounts Receivable.
- Experience supporting SOX compliance, financial audits, month-end close, reconciliations, and related financial controls.
- Manufacturing, Electronics Manufacturing Services (EMS), contract manufacturing, or similar business-to-business environment experience preferred.
Physical Requirements:
- Prolonged periods of sitting and performing computer-based work.
- Frequent use of hands and fingers to operate a computer, keyboard, mouse, and standard office equipment.
- Clear verbal and written communication in individual and group settings.
- Occasional movement within the office to collaborate with team members and access materials.
- Occasional lifting or moving of office materials such as files or documents up to approximately 10 pounds.
Mental Requirements:
- Advanced analytical thinking to review AR aging, cash flow trends, and financial data, and identify risks or discrepancies.
- Strong attention to detail when reviewing invoices, reconciliations, and team output for accuracy and compliance.
- Ability to manage multiple priorities, deadlines, and escalations in a fast-paced, deadline-driven environment.
- Application of accounting principles, internal controls, and company policies to ensure accurate and compliant processes.
- Problem-solving and decision-making to resolve complex billing issues and support collections strategies.
- Leadership focus to coach, guide, and hold team members accountable for performance and results.
- Effective communication and collaboration across cross-functional teams and with external customers.
- Discretion and sound judgment when handling sensitive financial and customer information.
Work Environment:
- Work is performed in a professional, climate-controlled office setting with exposure to standard office noise levels and lighting. The role routinely uses typical office equipment, including computers, phones, printers, and related peripherals. Duties may involve extended periods of sitting, sustained computer work, and regular interaction with internal staff. Employees may occasionally access production areas, which may expose them to elevated noise levels, temperature variations, or manufacturing activity. All employees are expected to comply with workplace policies, safety protocols, and organizational procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel: 11-25% of the time based on business needs.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.
If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.
