Job Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Sr. Director, Cell Therapy Devens Manufacturing Site IT Lead position plays a critical role in managing all corporate & locally supported infrastructure and software at the Devens, MA Cell Therapy manufacturing site. We are seeking a highly skilled and experienced IT Platform and Product Manager to oversee the IT operations at our manufacturing site. The ideal candidate will be responsible for designing, managing IT platforms, ensuring seamless integration and functionality, and driving product development initiatives. This role requires a strong understanding of manufacturing processes, IT infrastructure, and the ability to collaborate with cross-functional teams to deliver innovative solutions. The role must excel at supporting the site’s daily operations while also developing a strategic IT roadmap for the site. This role will work closely with executive leadership and other key stakeholders to support the organization's growth and success.

This role will report to the Executive Director, Business Insights & Technology - Cell Therapy Manufacturing Operations and will also be part of CTGM IT Leadership Team.

DUTIES AND RESPONSIBILITIES:

• Lead a matrixed organization composed of both site direct reports and groups of indirect reports to deliver effective, innovative and stable solutions that meet the needs of the site. Lead, mentor, and develop a high-performing IT team, fostering a culture of innovation, collaboration, and continuous improvement.
• Active member of the Cell Therapy Site Leadership Team (SLT). Collaborate with site leadership to develop, support, and align strategies for business process improvements through information systems automation.
• Function as the liaison and the single point of contact between site leadership and corporate IT.
• IT Platform Management:
  • Oversee the development, implementation, and maintenance of IT platforms to support manufacturing operations.
  • Ensure the integration and compatibility of various IT systems and platforms.
  • Monitor and optimize platform performance, reliability, and security.
• Product Management:
  • Lead the product development lifecycle, from concept to launch, for IT solutions supporting manufacturing operations.
  • Collaborate with stakeholders to define product requirements, prioritize features, and create product roadmaps.
  • Conduct market research and competitive analysis to identify opportunities for innovation and improvement.
• Project Management:
  • Plan, execute, and manage IT projects, ensuring they are delivered on time, within scope, and within budget.
  • Identify and mitigate project risks and resolve issues as they arise.
  • Track project progress and report on key performance indicators (KPIs).
• Develop and implement comprehensive IT strategies that support the organization's business objectives and growth plans. Ensure the IT applications can support the current and the expected future patient capacity.
• Oversee the development and management of the IT budget, ensuring alignment with financial goals.
• Accountable for continuous operation, maintenance and improvement of process automation systems, MES, LIMS, application integrations, local manufacturing, quality control and quality management site IT systems as well as associated site infrastructure.
• Lead Cell Therapy site service level management scope and process with IT groups and/or vendor managed services, i.e. Service Level Agreements (SLA’s), Disaster Recovery/Service Continuity, etc.
• Provide IT leadership to site regulatory inspection readiness and data integrity initiatives.
• Participate in high-level strategic communications with the business and site leadership teams.
• Ensure the reliability, security, and scalability of the organization's IT infrastructure, including networks, servers, and storage systems. Oversee the implementation and maintenance of disaster recovery and business continuity plans.
• Manage new demand from the various site functions (Manufacturing Operations, Quality, Supply Chain, Manufacturing Science & Technology) through the IT stage gate process.
• Identify key technology trends and how new technologies might be leveraged to provide better solutions to the manufacturing site.
• Negotiate and manage contracts with IT vendors, service providers, and consultants.

Qualifications & Experience

• Bachelor's degree in an Information Technology, life sciences or engineering discipline (Master’s Degree preferred) or a minimum of 12 years of equivalent biotechnology or pharmaceutical industry experience.
• Proven experience in IT platform management, product management, and manufacturing site IT operations.
• Extensive experience in a senior IT leadership role, with a proven track record of successful IT strategy development and execution preferably within a pharmaceutical technical operations environment. Experience should range from manufacturing and quality control systems to GxP quality management systems.
• Demonstrated Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• In-depth knowledge of IT infrastructure systems, change management, staff mentoring, performance evaluation, life-long learning, and diagnosis of sources of problems in both technology and business processes.
• Deep knowledge of regulatory requirements in the areas of current Good Manufacturing Process (cGMP).
• Understanding of regulatory requirements and the role technology plays in satisfying those requirements is essential to this position.
• Thorough understanding of best practices in SDLC and ITIL.
• Effective communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Must be client service-driven with excellent relationship management and analytical skills.
• MES, Automation, IT Quality & Compliance, Enterprise System Integrations, IT infrastructure and IT Lab Systems experience preferred.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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