The Sr. Director enterprise employee listening is accountable for strategy, capability development, tools and successful implementation of all employee listening programs. This role is a strategic thought partner across all HR COEs, seniormost HR Business Partners and Business Unit lead teams to craft innovative listening strategies and programs connected to business challenges and clearly defined outcome KPIs. The role is accountable and responsible for the effective roll out of listening programs and delivery of insights to Business Unit and Functional Unit leadership teams.

Key Accountabilities

• Set and evolve an enterprise strategy to deliver a comprehensive, innovative, multi-channel, and flexible employee listening function

• Set strategy and priorities with HR COEs to design & implement employee lifecycle listening solutions and create insights to inform enhancements to the employee experience

• Provide thought leadership and strategic guidance on the design & implementation of employee listening programs

• Provide analysis & insights on measurement program results to enterprise senior leadership teams

• Influence and drive actions/decision making of enterprise senior leadership teams tied to business strategic goals & outcomes.

• Lead resources across the People Analytics team to enable actions & decisions that drive employee experience outcomes

• Manage the day-to-day work of the Employee Listening team and the Enterprise Listening vendor (Medallia) to ensure successful launch of all measurement programs

• Develop and execute repeatable, scalable measurement solutions, processes and governance frameworks

• Develop, maintain and drive adoption of best practice question/item banks, standard instrument designs and best practice multi-channel measurement strategy playbooks

Experience and Qualifications

• 10+ years in People Analytics//Employee Listening

• Master’s required, PhD preferred: I/O Psychology Behavioral Sciences, or related field

• Implementation of Innovative enterprise, global and large BU/ cross-functional listening programs/processes

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The noise level in the work environment is generally quiet.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation