Job Description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron is committed to providing top-notch memory and storage solutions. As a Sr. Customer Quality Engineer, you'll ensure flawless quality and reliability for our customers. You'll be the internal voice of the customer, collaborating with cross-functional teams to build strong relationships and deliver premier quality experiences.

Responsibilities

• Track and coordinate customer metrics, coordinating overall quality management for Solid State Drives (SSD) including LRR/VLRR, DOA, Warranty, and quality issue handling at customer sites.
• Apply your background in electrical and electronics engineering to ensure customer product quality and reliability meet Micron's exceptionally high standards.
• Collaborate closely with customers and their Supplier Quality Engineering (SQE) teams to address and resolve quality and reliability issues.
• Supervise and identify quality and reliability challenges, developing strong customer relationships as you determine the best solutions.
• Assess customer needs and drive the implementation of the best technical standards internally to compete in the market.
• Communicate customer issues to internal engineering and manufacturing teams to maintain alignment on quality and reliability.
• Prepare weekly quality data and participate in weekly quality review meetings with customers. Represent Micron as the primary quality representative at quarterly business reviews.

Minimum Qualifications

• Proven functional knowledge of the various components of SSDs (Memory, Firmware, System, ASIC, DRAM) to correlate failures in the customer ecosystem to the SSD.
• In-depth knowledge of semiconductor fabrication processes and backend assembly operations to ensure quality gates are strictly implemented and the highest quality products are shipped to customers.
• Outstanding presentation skills to effectively convey quality status both internally to executive management and externally to customers.

By joining Micron as a Sr. Customer Quality Engineer, you will have the opportunity to work with a dedicated team striving for excellence in quality and driving innovation!

The US base salary range that Micron Technology estimates it could pay for this full-time position is:

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses and equity.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.