Job Description

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Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

The Senior Associate, Warehouse Digital Transformation supports digital warehouse initiatives, technology-enabled projects, and operational advancement across Amgen Ohio warehouse operations. This position assists with executing digital warehouse projects, strengthening system and operational readiness, supporting technology-enabled changes, and helping implement practical solutions that improve efficiency, inventory accuracy, compliance, scalability, and reliable patient supply.

This individual works closely with Warehouse Operations, Packaging, F&E, Quality, Supply Chain, and external partners to support action planning, timely follow-up, issue resolution, and sustainable improvements. The position supports key warehouse digital transformation activities, including system readiness, testing, training readiness, issue and defect tracking, action follow-up, workflow validation, reporting, user adoption, and coordination to strengthen warehouse execution and patient supply reliability.

This position serves as a collaborative and execution-focused role responsible for supporting operational needs, digital transformation activities, system implementations, and cross-functional execution in a highly regulated environment.

What you will do

Let’s do this. Let’s change the world. In this vital role, you will:

• Support digital warehouse initiatives that improve system readiness, warehouse performance, inventory accuracy, data visibility, and patient supply reliability.
• Assist with SAP Extended Warehouse Management (SAP EWM), SAP S/4HANA, and other warehouse systems or digital platforms through testing activities managed in Application Lifecycle Management (ALM), while supporting training readiness, issue and defect tracking, action follow-up, workflow reviews, evidence documentation, retesting, and system validation to strengthen warehouse execution and operational readiness.
• Help translate business needs into clear action items, timelines, milestones, follow-up activities, and measurable results.
• Track transformation actions, readiness items, open issues, decisions, and follow-up activities to help ensure timely execution.
• Partner with Warehouse Operations, F&E, Packaging, Quality, Supply Chain, and external partners to support cross-functional communication, testing activities, implementation readiness, and issue resolution.
• Identify process gaps, workflow inefficiencies, recurring barriers, and improvement opportunities, then support practical solutions with the appropriate teams.
• Use operational data, issue trends, performance feedback, and frontline input to help identify improvement opportunities and support business decisions.
• Support digital solutions and workflow enhancements that simplify warehouse processes, reduce manual work, improve data visibility, and strengthen execution.
• Assist with training readiness, process documentation, testing support, communication materials, and operational readiness tracking.
• Support performance tracking, issue logs, action trackers, and other tools used to monitor progress and improve warehouse execution.
• Contribute to a culture of accountability, collaboration, practical innovation, digital adoption, and patient-focused execution.

What we expect from you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative, detail-oriented, and solutions-focused individual with experience in warehouse operations, digital transformation, technology-enabled improvement, project support, and cross-functional execution.

Basic Qualifications:

High school/GED + 8 years of Operations, Supply Chain, Logistics, Information Systems, Digital Transformation, Engineering, Organizational Leadership, or related discipline.

OR​
Associate’s + 2 years of Operations, Supply Chain, Logistics, Information Systems, Digital Transformation, Engineering, Organizational Leadership, or related discipline.

OR​
Bachelor’s + 6 months of Operations, Supply Chain, Logistics, Information Systems, Digital Transformation, Engineering, Organizational Leadership, or related discipline.

Or
​Master’s degree

Preferred Qualifications

• Experience in warehouse operations, supply chain execution, digital transformation, business systems, project support, or cross-functional coordination.
• Strong understanding of warehouse operations, receiving, shipping, inventory accuracy, internal movements, product flow, operational readiness, and end-to-end supply chain execution.
• Experience supporting digital warehouse initiatives, including SAP EWM or comparable warehouse systems, system enhancements, testing readiness, training readiness, workflow validation, reporting, user adoption, and implementation support.
• Ability to track action items, timelines, milestones, open issues, and readiness activities with strong diligence and follow-through.
• Experience supporting process improvement efforts that simplify workflows, improve execution, reduce manual work, and strengthen operational performance.
• Ability to use data, issue trends, performance feedback, and operational input to identify improvement opportunities and support decision-making.
• Effective communication skills with the ability to work across Warehouse Operations, F&E, Packaging, Quality, Supply Chain, external partners, and site teams.
• Ability to manage multiple priorities, stay organized, follow up on open items, and support timely execution in a fast-paced operational environment.
• Experience preparing or maintaining process documentation, training materials, readiness trackers, issue logs, action trackers, and performance updates.
• Strong critical thinking skills with the ability to identify barriers, escalate concerns appropriately, and support practical solutions.
• Demonstrated commitment to digital adoption, collaboration, accountability, practical innovation, and patient-focused execution.
• Ability to support operational priorities while contributing to transformation, process improvement, and sustainable business results.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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