🌟 Senior Applications Engineer

Great Plains Industries – Wichita, KS
Full Time | Onsite | 10–15% Travel

Join a Team Where Innovation Runs Deep

At Great Plains Industries (GPI), engineering excellence and entrepreneurial spirit are part of our DNA. As a leader in flow meter technology and cloud‑connected fluid management solutions, we thrive on creating products that help move industries forward. We’re looking for a highly skilled, customer‑focused Senior Applications Engineer who enjoys solving complex challenges, influencing product design, and serving as the technical authority for advanced applications.

If you’re energized by autonomy, technical depth, and meaningful customer impact, this is a great opportunity to grow with a company rooted in innovation and ready for the future.

Job Summary

The Senior Applications Engineer is the go‑to expert for flow meters and cloud‑connected measurement and fluid management solutions. Operating with a high degree of autonomy, this role leads complex customer applications, advanced integrations, and non-standard technical solutions. You will support strategic sales opportunities, collaborate on product direction, provide top-tier escalated support, and mentor technical team members—playing a key role in ensuring GPI continues to deliver world‑class solutions.

What You’ll Do

• Analyze complex customer applications, define optimal technical solutions, and guide strategy during the sales process
• Serve as technical lead for high‑value OEM and enterprise accounts
• Provide expert consultation on system-level design, feasibility, and trade‑offs
• Troubleshoot flow meters and cloud-connected products via phone, email, video, and occasional on‑site visits
• Support warranty and return evaluations in partnership with internal teams
• Provide live, real-time support for installation, configuration, and system setup
• Act as the final escalation point for advanced hardware, software, and system integration issues
• Lead root‑cause analysis and collaborate with Engineering, Quality, and Product teams to drive long‑term solutions
• Mentor Product Technical Support team members and help develop their technical capabilities
• Lead or co‑facilitate advanced technical training for internal teams, distributors, and key customers
• Troubleshoot multi‑vendor systems involving PLCs, SCADA, FMS, and control loops
• Recommend non-standard or customized solutions that balance technical risk and business value
• Provide structured, actionable feedback to Product Management and Engineering for roadmap planning
• Represent GPI as a technical ambassador at trade shows, customer visits, and industry events
• Document activities using CRM, ERP, and collaboration tools
• Develop advanced application notes, diagrams, and technical guidance
• Identify documentation gaps and create materials to prevent recurring support issues
• Adhere to all safety requirements, company policies, and ethical standards

This job description is not all‑inclusive. Other duties may be assigned as needed.

Required Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related technical field
• 7+ years in applications engineering, technical sales support, or systems engineering within industrial products
• Proven experience as a technical lead or escalation resource in customer‑facing environments
• Strong written and verbal communication skills
• Experience using CRM/ERP tools to document activities
• Mechanical and electrical aptitude with the ability to master GPI, GPRO, and FLOMEC applications
• Strong time‑management skills and ability to handle shifting priorities
• Self-motivated with a strong sense of ownership and follow‑through

Preferred Qualifications

• Master’s degree in Mechanical or Electrical Engineering
• Experience developing and delivering technical training to diverse audiences

Job Requirements

Physical Requirements

• 10–15% travel to customer sites and trade shows
• Ability to lift up to 20 lbs
• Ability to work at a computer and move throughout the factory floor for extended periods
• Ability to wear safety shoes, glasses, and related PPE

Working Conditions

• Onsite role located at our Wichita, KS office
• Temperature‑controlled office environment with exposure to lab, manufacturing, warehouse, and customer environments
• Occasional hosting of on‑site customer visits and factory tours

Benefits

GPI offers a competitive and comprehensive benefits package, including:

• Paid Time Off (PTO)
• Paid Holidays
• Group Health Insurance (Shared Cost)
• Group Dental Insurance
• Flexible Spending Accounts (FSA)
• Company-Paid Life and AD&D Insurance
• Short- and Long-Term Disability
• 401(k)
• Profit-Sharing Bonus
• Paid Parental Leave