Job Description
Job Overview:
The Role:
“Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients.”
“Moderna is strengthening its presence in Norwood, Massachusetts, a cornerstone of our manufacturing and operational excellence. Our Norwood campus translates mRNA science into scalable impact, supporting the global delivery of our medicines. We welcome talent ready to drive innovation and make a meaningful difference for patients worldwide.”
In this role, you will help drive the next evolution of digital facilities and maintenance excellence across Moderna’s global manufacturing operations. Supporting the Maximo enterprise asset management platform, you will combine operational expertise, data integrity, AI-enabled technologies, and continuous improvement capabilities to modernize maintenance processes and enhance operational performance.
This position offers the opportunity to work at the intersection of facilities management, enterprise systems administration, automation, analytics, and Generative AI-enabled operational transformation. You will collaborate across global teams to improve workflow efficiency, strengthen system usability, and support scalable digital solutions that advance Moderna’s manufacturing and facilities operations.
As an onsite individual contributor supporting the Norwood campus with global reach, you will play a critical role in enabling efficient maintenance execution, improving master data governance, and advancing AI-powered process optimization initiatives that contribute directly to operational excellence.
Here’s What You’ll Do:
Perform all work activities in compliance with applicable SOPs, GMP requirements, and company policies.
Administer and support the Maximo enterprise asset management system, ensuring efficient and timely processing of work orders and maintenance records.
Maintain, govern, and continuously improve the integrity and accuracy of master data within the Maximo database.
Support digital transformation initiatives focused on modernizing maintenance and facilities management processes across global manufacturing sites.
Identify opportunities to automate workflows, optimize operational processes, and improve system performance using AI-enabled tools and emerging technologies.
Utilize AI-powered solutions, analytics platforms, automation tools, and data-driven insights to improve workflows, generate operational intelligence, and enhance process efficiency.
Collaborate with cross-functional stakeholders to implement scalable AI-driven operational improvements and continuous improvement initiatives.
Reduce manual effort and enhance usability through process simplification, automation, and system optimization activities.
Provide troubleshooting support and technical guidance for Maximo-related issues across the organization.
Facilitate daily office hours and support end users through training, guidance, and issue resolution.
Develop and deliver technical training materials, user documentation, and knowledge-sharing resources to strengthen adoption and operational consistency.
Support special projects related to enterprise asset management, facilities optimization, automation technologies, data analytics, and AI-enabled maintenance strategies.
Contribute to the advancement of digitally enabled maintenance excellence by leveraging Generative AI and emerging technologies to support scalable transformation initiatives.
What You’ll Bring to the Role:
Associate degree, technical certification, or equivalent experience in engineering, facilities management, information systems, business administration, or a related technical discipline.
2–3 years of experience in business administration, engineering, facilities management, or a related environment.
Exposure to or hands-on experience utilizing AI tools to support operational improvements, process optimization, or transformation initiatives.
Experience supporting enterprise asset management systems such as Maximo.
Strong analytical, troubleshooting, and problem-solving capabilities.
Ability to manage data integrity, governance, and system administration responsibilities with precision and attention to detail.
Strong communication and collaboration skills with the ability to work effectively across cross-functional and global teams.
Adaptability and enthusiasm for emerging technologies, AI-enabled transformation, automation, and digital innovation.
AI, analytics, automation, or Maximo-related certifications are advantageous but not required.
Experience operating within GMP-regulated environments is beneficial.
The key Moderna Mindsets you’ll need to succeed in the role:
“We obsess over learning. We don’t have to be the smartest we have to learn the fastest.”
“We digitize everywhere possible using the power of code to maximize our impact on patients.”
Pay & Benefits
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.
Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs
A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
Family planning benefits, including fertility, adoption, and surrogacy support
Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
Savings and investment opportunities to help you plan for the future
Location-specific perks and extras
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Our Working Model
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Equal Opportunities
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Accommodations
We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com.
Export Control Notice
This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.
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