Job Description

Job description

Due to growth and investment in our people we are currently looking for a highly motivated, customer support focused, organized individual who thrives in a fast-paced environment to join the AmbaFlex Customer Service team!

In this hands-on position you will:

• Handle incoming requests and orders to the spare parts team within set KPI’s.

• Provide Recommended Spare Parts Lists (RSPL) after machine sales.

• Assistance of customer service team with spare part preparation as required.

• Liaison between AmbaFlex and the customer concerning spare part supply.

• Timely and correctly processing, checking, and closing requests and orders.

• Work cost efficient.

• Provide input on processes to improve the quality of the customer support.

• Proactively follow up on quotations and convert opportunities into sales.

Job requirements

**Experience

**

• High school diploma.

• Administrative skills.

• Ability to work with CRM and ERP systems.

• Focus on cost efficient handling.

• High customer empathy (incl. active listening).

• Work structured and according to procedures.

We ask a lot; we offer even more!

• An excellent benefits package

• An international environment with an informal and collegial working atmosphere

• A lot of independence and variety in your work

• Various trainings

• Attention to physical and mental health

**Are you in or do you want to know more?

**Do you want to get acquainted or know more? You are more than welcome to contact us!

For job-content information, please contact us via [email protected]

AmbaFlex has a screening policy in the application process. This means that we would like to see your original diplomas and id. Acquisition by recruitment agencies as a result of this vacancy is not appreciated.

Machines & technologies you'll use:

• CRM Systems
• ERP Systems