Job Description
Job Overview:
At The Wilmington Group, we are One Trusted Partner transforming waste and recycling into value through innovative solutions, exceptional service, and sustainability.
Our people make that mission possible. We believe that attracting and developing talented individuals who share our commitment to being safe, trustworthy, passionate, and respectful is the foundation of our success. Whether you work in our facilities, in the field, or in an office, you will be part of a team making a real impact for our customers and communities.
Ready to build a meaningful career with us? Apply here, or join our Talent Community to hear about new opportunities first.
Position Summary
The Sourcing & Vendor Manager serves as the primary liaison between the company and its network of haulers and service vendors, ensuring strong partnerships that support operational success. This role is responsible for overseeing the full vendor lifecycle, including sourcing, procurement, onboarding, performance management, and ongoing relationship development. The Sourcing & Vendor Manager drives cost optimization initiatives while maintaining high service standards and vendor accountability. Key responsibilities include supporting bids and contract negotiations, resolving disputes, managing service-related issues, and ensuring vendor compliance with company expectations. Working closely with Operations, Billing, and Finance teams, this position helps ensure efficient end-to-end vendor management processes that contribute to service excellence, operational efficiency, and business growth.
Travel Demands: Hybrid/remote work environment with the ability to support vendors across multiple regions and time zones.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the following satisfactorily:
- Own end-to-end vendor sourcing, onboarding, and network development for hauler and recycling partners.
- Identify, evaluate, and onboard vendors based on coverage, capability, service quality, and pricing competitiveness, including maintaining an active vendor database.
- Partner with finance to ensure that all necessary paperwork is completed to properly setup vendor partners.
- Map and validate active services, vendor coverage, service gaps, and management models (change of billing vs. fully managed).
- Identify and execute vendor optimization strategies, including consolidation opportunities, vendor transitions, and return on investment (ROI) analysis.
- Lead sourcing initiatives including execution of requests for proposals (RFPs), bid evaluation, rate benchmarking, service level agreement (SLA) negotiation, and award recommendations.
- Manage vendor contracts and commercial terms, including SLA requirements, pricing structures, renewals, change orders, rate validation, and billing alignment.
- Monitor vendor performance through scorecards, SLA compliance, and service quality metrics.
- Partner closely with operations to ensure that new client launches are successfully implemented.
- Serve as the escalation point for vendor service issues, operational disruptions, and compliance concerns.
Qualifications
- Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field, or equivalent combination of education and experience.
- 5-8+ years of experience in vendor management, strategic sourcing, procurement, supply chain, logistics, operations, or a related field.
- Demonstrated experience managing vendor relationships, contract negotiations, and supplier performance programs.
- Strong commercial acumen with the ability to evaluate pricing structures, service models, and total cost of ownership.
- Experience leading sourcing initiatives, including RFPs, bid evaluations, vendor selection, and contract execution.
- Strong analytical and problem-solving skills with the ability to interpret operational, financial, and performance data.
- Excellent communication, negotiation, and stakeholder management skills with the ability to influence cross-functional teams.
- Proficiency with Microsoft Excel and business systems used for vendor, contract, or procurement management.
- Ability to manage multiple priorities and projects in a fast-paced environment.
Preferred Qualifications
- Experience in waste, recycling, or facilities services industries.
- Familiarity with the U.S. hauler, recycling, and vendor service landscape.
- Experience supporting multi-site or geographically dispersed operations.
- Knowledge of contract lifecycle management (CLM) systems, procurement platforms, or sourcing tools.
- Experience developing vendor scorecards, KPI frameworks, and supplier performance programs.
- Background in cost optimization, network design, vendor consolidation, or strategic sourcing initiatives.
- Experience working closely with operations, finance, billing, or audit teams to support vendor governance and compliance.
Key Competencies
Strategic Sourcing • Vendor Management • Negotiation • Contract Management • Commercial Acumen • Analytical Thinking • Problem Solving • Communication • Stakeholder Management • Operational Excellence • Accountability • Continuous Improvement
Success Measures
Cost Savings vs. Target • Vendor SLA Compliance • Vendor Defect Rate • Award Cycle Time • Vendor Onboarding Cycle Time • Rate Accuracy % • Contract Compliance • Escalation Resolution Time • Vendor Performance Scorecard Results
What We Offer
The Wilmington Group offers a competitive Benefits package to include Medical, Dental, Vision and 401k match, as well as voluntary benefits such as short-term disability, long-term disability, and life insurance. We also offer Paid Time Off and Holiday pay.
If interested, please apply for immediate consideration, and come join our team!
The Wilmington Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, genetic information, disability or protected veteran status. For more information, please review the "EEO is the Law" Poster.
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