| Primary interface with the customer on all operational activities. Ensure Matheson policies and procedures are in compliance with the terms in contract Lead and demonstrate in process development, working with TGCM Site Services Technicians Operation of chemical and gas distribution systems HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers, as required) Chemical container changes (including drums, totes and other bulk containers, as required) Attend meetings with customers as requested Monthly billing Drive continuous improvement in processes, looking for appropriate safety improvements, cost savings, and other efficiencies Advanced troubleshooting of chemical and gas distribution systems, working with suppliers to solve complex problems Provide basic and advanced training to TGCM Technicians Rounds and readings, as required Inventory of chemicals and gases, as required Fab deliveries, as required Alarm response on equipment operated and maintained by Matheson Gas and chemical system preventive maintenance and repair, as required Purification systems operation and maintenance, as required Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks Write Safe Work Permits for contractors, as needed Emergency Response Team member, as required |