Join Our Team: Parts & Service Associate (Shop Assistant)

Location: TrailersPlus Phoenix Lot @ corner of Indian School Road and Grand Ave

Reports To: Assistant Store Manager / Store Manager

Status: Full-Time, Hourly: $19-$20 DOE

Are you mechanically inclined, detail-oriented, and looking for a role with an excellent work-life balance? TrailersPlus, a division of Interstate Group, LLC, is seeking a motivated Parts & Service Associate (PSA) to join our lot operations team. If you love working with your hands, operating equipment, and ensuring top-notch quality, this is the perfect opportunity for you!

Why Work With Us?

We believe in taking care of our team. When you join TrailersPlus, you’ll enjoy a consistent schedule and a robust benefits package:

• Great Work/Life Balance: Consistent 40-45 hours each week

• Health & Wellness: Comprehensive Medical, Dental, and Vision insurance

• Financial Security: 401(k) with Employer Match, plus Life Insurance

• Perks & Flexibility: Paid Time Off (PTO), Flexible Spending Account (FSA), and even Pet Insurance!

What You'll Do (Job Summary)

As a Parts & Service Assistant, you will be the backbone of our service department and lot operations. You will handle everything from inbound and outbound inventory to installing parts, servicing trailers of all makes and models, and prepping products for our customers. You will also play a key role in keeping our facility clean, organized, and safe.

Key Responsibilities:

• Trailer Service & Assembly: Perform parts and accessory installations, routine maintenance, and warranty work on various trailer models.

• Quality Control: Conduct daily safety and quality inspections on lot trailers.

• Lot & Inventory Management: Assist with trailer and supply deliveries, track inventory, and operate a Kubota tractor (or equivalent) to organize the lot.

• Shop Safety & Appearance: Maintain a clean, professional, and secure shop and yard environment.

• Tools & Equipment: Operate power tools and welding equipment (company certification provided).

• Team Collaboration: Work closely with store management, participate in team meetings, and occasionally assist with trailer sales as needed.

What We Are Looking For

Skills & Core Abilities:

• Strong mechanical aptitude and troubleshooting skills.

• Great time management and a sharp attention to detail.

• Excellent customer service skills and the ability to solve practical problems calmly.

• Ability to read safety rules, operating instructions, and basic diagrams.

• Basic math skills (calculating discounts, proportions, and basic measurements).

Requirements & Qualifications:

• Education: High school diploma or equivalent.

• Physical Stamina: Ability to routinely lift 50–75 lbs, stand, kneel, squat, climb ladders, and climb on/off trailers throughout the day.

• Work Environment: Comfortable working outdoors in various weather conditions (wet, humid, hot, or cold) and working around mechanical parts.

• Bonus Points: Spoken fluency in Spanish or basic computer/keyboarding skills are a plus!

About Us

Interstate Group, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Ready to build your career with us? Apply today!