Job Description

Services and Support Coordinator 37230315

• Hourly pay: $22/hr
• Worksite: Leading electronic testing company (Nashua, NH 03063 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 24 Month Assignment

A leading electronics testing company is seeking a **Services and Support Coordinator **to support Test and Measurement service solutions. This role will support both internal and external customers by coordinating service operations, maintaining data systems, resolving support requests, and ensuring high-quality customer service and operational performance.

Services and Support Coordinator Responsibilities:

• Perform administrative and operational support activities with clearly defined objectives, including maintaining accurate data entry and supporting delivery operations across multiple systems.
• Establish and maintain communication with internal teams and external customers to support service delivery, contractual obligations, and issue resolution.
• Respond to customer inquiries and service/support requests, troubleshooting and resolving issues with varying levels of scope and complexity.
• Maintain and manage database tracking systems, generate reports, perform data analysis, and document processes and work instructions.
• Collaborate within a team environment to provide responsive customer service while managing multiple priorities and interruptions in a fast-paced setting.

Services and Support Coordinator Qualifications:

• 3+ years of relevant experience in customer support, service coordination, operations support, or administrative functions.
• Solid working knowledge of Windows OS and Microsoft Office applications, including Outlook, Teams, and Excel.
• Experience with database tracking and management systems.
• Ability to understand general and technical aspects of contract requirements and operational processes.
• Experience working with reports, data analysis, and process documentation.