Service Technician

Independence Realty Trust (IRT Living) 📍 Hilliard, OH 🏢 On-Site ⏰ Full-Time

About IRT Living

Hilliard Park is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide.

At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place, it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Opportunity Overview

As a Service Technician, you’ll professionally and efficiently complete service requests to keep our residents and their homes happy.

Join our fast-growing, innovative company where you can build strong relationships with residents and team members while utilizing your expertise in plumbing, electrical, HVAC, appliances, and general maintenance. This fast-paced role is ideal for someone who values teamwork, a professional work environment, stability, and excellent customer service.

Key Responsibilities

As a Service Technician, you will:

• Troubleshoot and complete repairs including plumbing, electrical, appliances, HVAC, and more.
• Conduct daily inspections of property grounds, buildings, and common areas to identify maintenance needs.
• Assist with apartment turns, including painting, repairs, and general unit preparation for new residents.
• Ensure all tools, equipment, and maintenance areas are kept organized and in good condition.
• Maintain compliance with safety procedures, building codes, and company policies.
• Communicate effectively with residents and team members to provide excellent customer service.
• Assist in emergency situations, including after-hours calls, as part of an on-call rotation.
• Contribute to a supportive and engaging employment culture.

Why You'll Love Working Here

• Paid Training – Company-paid, in-person training in Tampa, FL.
• Career Growth – Ongoing development and advancement opportunities.
• Recognition – Celebrating individual and team achievements.
• Stability – Join a best-in-class operator with a strong track record.
• Competitive Pay – Base pay plus commissions, bonuses, and stock awards.
• Employee Ownership – Stock awards within your first year.

Benefits

• Best-in-class medical, dental, and vision insurance
• Rent discounts
• Generous PTO
• Paid holidays
• 100% company-paid insurance (Life, AD&D, and Long-Term Disability)
• 401(k) with a 100% company match (up to 4%)

Qualifications

What We're Looking For

• 2+ years of experience in property maintenance or related fields (hospitality, construction, skilled trades).
• EPA I & II and CPO certifications preferred.
• Ability to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; move items up/downstairs and push/pull up to 200 lbs. with equipment.
• Strong communication skills with a professional, courteous demeanor.
• Valid driver's license required.
• Must be able to attend a company-paid, multi-day, out-of-state training within 2 weeks of start date.

You should be proficient in:

• HVAC
• Customer Service
• Commercial Plumbing
• Electrical Troubleshooting
• HVAC Repair
• Apartment Maintenance Technician
• Apartment Turns
• Appliance Repair
• Building Inspections
• Building Maintenance
• CPO Certification
• EPA Certification
• EPA I
• EPA II
• Facilities Maintenance
• Maintenance Mechanic
• Maintenance Technician
• Multifamily Maintenance
• Painting
• Preventive Maintenance
• Property Maintenance
• Repair Technician
• Residential Maintenance
• Service Technician
• Skilled Trades