Job Description
Job Overview:
Position Summary:
The Service Porter’s main responsibility is to ensure that equipment needing service is quickly and effectively transported within the service division or other divisions of Russo Power Equipment so that the customer’s equipment may be completed and returned in an efficient manner. Our ideal candidate is able to take direction and think on their feet, requires little supervision to stay on task, and is able to drive a forklift. (We certify!)
Responsibilities/Duties:
- Greet customers and help unload incoming machines
- Assembling the “to be completed” lineup of equipment
- Checking/cleaning completed machines
- Organizing/maintaining the complete, to be completed, estimated areas of the shop and transportation of equipment to other departments when necessary (i.e logistics, sales, fulfillment etc.)
- Check customer tickets at the time of pick up
- Matching tag numbers to all work orders and checking work orders from notes
- Assisting walk-in traffic and ensuring the customer’s needs are being met to the fullest of his/her ability
- Maintain a clean and safe work environment within the department
- Help customers load machines into trailers and trucks
- Assist warehouse with shipments and deliveries
- Follows proper safety procedures and standards
- Other tasks as defined by management
Knowledge, Skills, and Abilities:
- The ability to take direction and think on your feet
- Ability to drive forklift- we can provide
- Knowledge of landscape equipment
- Require little supervision to stay on task
- Self-starter and motivated
- Bilingual is a plus
Credentials and Experience:
- No previous experience is necessary
Physical Demands
- Employee must possess the ability to lift, carry, push and pull materials and objects weighing between 40-50lbs
- Required to bend, stoop, kneel, reach and climb to perform work
- May be required to stand, walk and use hands-fingers for long periods of time
- May be required to look at a computer screen for long periods of time
Benefits:
- Flexible scheduling (Open Saturdays till noon, closed Sundays!)
- Paid time off
- Paid vacation
- Overtime opportunity
- Major medical- BlueCross BlueShield
- Vision and dental coverage
- 401(k) employer match contribution- WE MATCH 100%
- FREE company apparel
- Wellness programs
- Professional development opportunities
- Employee discount
Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
