Job Description
Job Overview:
Job Description
Service Delivery Manager
Are you a Service Delivery Manager looking for a new opportunity?
Join our team!
Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. As a result, we provide customers with the peace of mind needed to reliably and efficiently improve their operations.
Service Delivery Manager Responsibilities
Operational Excellence: Lead field service operations safely, efficiently, and in alignment with company cultural standards.
Financial Management: Oversee the operational Profit & Loss (P&L), manage area budgets, and control costs while maximizing revenue.
Cash Flow Management: Forecast and manage inventory levels. Ensure accurate and timely customer billing and collections.
Resource Allocation: Assign personnel and equipment effectively to match the volume, complexity, and forecasting of customer jobs.
Cross-Functional Collaboration: Coordinate across sales, engineering, supply chain, headquarters, technology and field teams to ensure flawless execution and on-time delivery.
Customer & Commercial Alignment: Engage with customers and commercial teams to fully understand their requirements, forecasts, and contract constraints.
Team Development: Develop team members through competency mapping, career planning, and safety training.
Fuel your passion
To be successful in this role, you will have:
Bachelor's engineering degree, equivalent university degree or combination of education and experience.
5+ years of relevant experience, including 2+ years of Profit & Loss experience.
Expertise with DCF products and technologies: Drilling Fluids, Completions Fluids, Solids Control & Waste Management.
Expertise in DCF Operations Onshore and Offshore
Direct experience leading teams and demonstrated ability to develop talent.
Action-oriented and customer-focused.
Comfortable working in ambiguous environments.
Ability to build relationships, engage key stakeholders, and deliver successful projects.
Excellent written and verbal communication skills.
Demonstrated ability to lead by influence, manage change and work in a collaborative, matrix environment with multiple stakeholders.
Proficiency in Spanish and English languages.
Readiness to travel minimum 30% of time
Previous experience in country/district operations management role preferred.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
The Baker Hughes internal title for this role is: Services Manager - Service Delivery Management