Job Description

The Service Administrator will be responsible for providing administrative support to the Service Department in day to day functions. 

Essential Duties and Responsibilities

• Make phone calls to customers to set up and confirm appointments as well as make follow up customer relations follow up calls.
• Prepare agreements for service contracts.
• Review every service repair order for proper completion and accuracy.
• Add and/or change notes in repair orders.
• Close repair orders. 
• Deliver all closed repair orders to the accounting department.
• Complete and file repair orders, billing forms, invoices, and requisition forms for service department.