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Senior Member Technical (G2L2)

Broadridge Financial Solutions

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Hyderabad, HI
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Job Description

As posted by the hiring company

Job Overview:

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role:

  • Release- and Deploymanagement of the SWIFT Interfaces (Alliance Access, Alliance Gateway and SWIFT Web Platform), the BR Products (FinMApp), and other applications from our partners for our global SWIFT Service Bureau during day to day operations
  • Implementation of BAU client changes
  • 2nd Level support for our global client base
  • Remediating Incidents / Alerts with medium and high complexity within the agreed client SLAs
  • Collaborate with clients / Vendors / Partners during RCA and in that relation support the lifecycle of any incident or error
  • Participation in on call rota
  • Participation on weekend maintenance activity

Profil:

  • Degree / Bachelor in Computer Science or Economics or similar qualification
  • Experience to understand, define and specify business and technical requirements
  • Good knowledge of the SWIFT product suite incl. there extended offering
  • Experience in 2nd level support
  • Solid understanding of data protection and security