Job Description
Job Overview:
Position Summary...
What you'll do...
The B2C ReCommerce role is responsible for leading our online marketplace resell business as well as our restock strategy and execution for returns. This role partners with leaders across merchandising, supply chain and store operations to provide B2C ReCommerce solutions.
Manages end-to-end supply chain processes and ensures merchandise flow through the distribution network and fulfillment centers by directing
resolutions and responding to escalations of daily issues ; analyzing data from multiple stakeholders to streamline and improve network efficiencies;
providing data for the supplier compliance process flow; researching and analyzing root cause of daily and escalated exceptions concerning shipping,
receiving, inventory, and return related issues; conducting performance reviews of merchandising department, distribution centers , and suppliers.
Oversees relationships with external parties by serving as the main point of contact for external partners ; communicating expectations and
agreements to external partners; consolidating and communicating relevant findings and information to external stakeholders; leading audit processes
to ensure external partners comply with company standards and agreements; utilizing quarterly scorecards to measure and correct performance ; and
assisting senior leadership with the selection of service providers.
Improves supply chain execution by approving a flow path channel from supplier to store to best fit sales, in-stock, and profit metrics; collaborating
between supply chain stakeholders to ensure sales, in-stock, inventory, profitability, and strategy goals are achieved; tracking the movement and
arrival of goods across the supply chain; presenting recommendations to address conflicting goals; identifying order exceptions, disruptions, and
supply chain constraints that will impact supply chain execution; and developing and coordinating a resolution.
Drives field-level direction and provides guidance for the execution of operations by supervising the liaison for the field; communicating operational
expectations to suppliers and transporters; addressing performance related issues with stakeholders.
Directs supply chain flow process improvement efforts by contributing to the design, development, and delivery of new ways of working between
supply chain stakeholders; prioritizing product flow plan objectives; ensuring flow plans are achievable; managing the correction of errors processes
and feedback loops; identifying areas of opportunity to improve service levels; supporting the use of end-to-end costing methodology and lean
concepts; providing cost recommendations to reduce process waste, and provide opportunities for cost reductions and process efficiencies; and
reviewing and analyzing the impact and benefits to internal processes.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business
plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring
progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work
environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching
for success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to
others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business
partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness;
and participating in and supporting community outreach events.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change - Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer - Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates - Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Focus on our Associates - Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Focus on our Associates - Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum QualificationsBachelor’s degree in Logistics, Supply Chain, Business, or related field and 4 years’ experience in logistics, distribution, transportation, or related
area OR 6 years’ experience in logistics, distribution, transportation, or related area.
2 years’ experience with advanced functionality of Microsoft Office.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Dispatch, Fleet Management, Network Analysis, Retail Logistics OperationsMasters: Business, Masters: Logistics, Masters: Supply ChainProject Management - Project Management Professional - Certification, Six Sigma - Certification