Overview

Purpose:

Dole Packaged Foods is a purpose led organization that is a champion of accessible fruit nutrition and builds a brighter future for people through the goodness of fruit.

At Dole, our culture is uniquely driven by core Values. Our commitment to these Values transforms our work into a meaningful journey toward a brighter future together. Here, you'll be part of a respectful, inclusive culture that deeply values our colleagues, customers, and global communities. We strive for excellence, empowering each other to confidently overcome challenges, continuously learn, and achieve world-class results. Guided by unwavering integrity, our actions consistently reflect our commitment to always doing what's right, fostering lasting trust and strong relationships. Through a spirit of collaboration, we cultivate positivity, generosity, and genuine teamwork, enabling collective success toward our One Dole Purpose. Our innovative spirit leads directly to meaningful outcomes and business success.

We are looking for a highly skilled and motivated Senior Manager, Sales Operations to join our team. This role is critical in ensuring the efficiency and effectiveness of our sales operations, driving performance, and supporting our sales teams to achieve their goals.

This role provides flexibility to work in a hybrid environment of home and our Westlake Village, CA office. (Hybrid is defined as 3 times per week in the office).

Responsibilities

Primary Accountabilities:

Sales Forecasting & Tracking: Manage sales forecasts, track performance against targets, and align sales plans with production and supply chain requirements.
Sales Process Optimization: Improve sales processes and systems to ensure efficiency and smooth operations.
Sales Reporting & Analytics: Build and maintain real-time sales dashboards to track performance and provide actionable insights to leadership and sales teams.
Cross-Functional Collaboration: Work closely with supply chain, marketing, finance, and customer service teams to support sales plans and resolve operational issues.
Sales Incentive Program Management: Oversee sales incentive programs to drive performance and ensure alignment with business goals.
Budget Management: Assist in managing the sales budget and track expenses related to sales efforts.
Other duties as assigned

Qualifications

Experience, Knowledge, & Skills You Bring:

· Minimum of 7 years of experience in sales operations or a related role, with at least 3 years in a managerial position.

· Strong analytical skills with the ability to interpret data and make strategic decisions.

· Proven experience in sales forecasting, process optimization, and sales analytics.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.

· Proficiency in sales operations tools and software.

· Strong organizational and project management skills.

· Ability to thrive in a fast-paced, dynamic environment.

What You’ll Need to Succeed:

Passionate about a purpose driven career
Committed to fostering inclusive environments that support employee development and well-being
Sets clear expectations, encourages innovation, and drives continuous improvement
Models and coaches towards transparency and integrity in decision-making

Effectively facilitates cross-team communication and teamwork

Education & Certification:

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field

Physical Requirements:

Ability to sit and use the computer for extended periods of time; ability to answer phones and use a variety of office equipment; ability to lift 15 pounds and reach overhead.

Travel Requirements:

Occasional travel may be required

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

FOR JOBS BASED IN CALIFORNIA:

Hiring Pay Scale: $135,000 to $155,000

Dole Packaged Foods is committed to paying our Associates fairly and equitably. The pay rate offered will consider a wide range of factors, including but not limited to experience, education, accomplishments, and location. Pay scales are subject to review on a regular basis and will be updated as appropriate.