Job Description

Position: Senior Manager, Quality Assurance Specialist

Location: India (Hyderabad)

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Position Summary

We are seeking a highly motivated and detail-oriented QA Specialist with expertise in Corrective and Preventive Action (CAPA) management. The successful candidate will be responsible for identifying, analyzing, and implementing process improvements across various functions within the organization. This role will also involve managing the CAPA process to ensure compliance with regulatory requirements and continuous improvement of quality systems. This role will ensure compliance with regulatory requirements and drive continuous improvement initiatives across the organization.

Key Responsibilities

• Identify opportunities for process improvements by analyzing current workflows, systems, and procedures related to CAPA management.
• Lead cross-functional teams to drive process improvement projects from inception to completion.
• Manage the CAPA process, including the identification, investigation, and resolution of non-conformances.

• Act as a CAPA lead investigator to conduct and manage root cause analysis, perform impact assessment of GCP deviations, audits (investigator sites, protocols, process, vendors, systems, and others as required), inspections, quality events and serious breaches.
• Act as a subject matter expert (SME) to support the business develop robust CAPAs with adequate effectiveness checks resulting from deviations, audits (investigator sites, protocols, process, vendors, systems, and others as required), inspections, quality events and serious breaches.

• Presents investigation findings to key stakeholders across Global Drug Development (GDD) and/or Global Quality (GQ) and works with the business to track CAPAs & effectiveness checks (where relevant) to completion.
• Provide training and support to staff on process improvement methodologies and CAPA management.
• Monitor the effectiveness of implemented CAPAs and process improvements through data analysis and performance metrics.

• Uses Quality Risk Management and Operational Excellence principles to facilitate risk-based decision-making, to drive continuous improvement, and to streamline processes

• Stay current with industry best practices and regulatory requirements related to process improvement and CAPA management.
• Develops CAPA metrics and trend analysis to identify areas of improvement and drive continuous improvement.

• Prepare and present reports on process improvement activities and CAPA status to senior management.

• Serve as the Infinity system superuser and provide training to users, as needed.
• Maintains strong and productive working relationships with key stakeholders throughout BMS with the ability to think enterprise-wide. < >Fosters Teamwork and Inclusion: Practices inclusion and seeks different perspectives. Builds effective teams committed to organizational goals; fosters inclusion and collaboration among teams to address relevant issues.Commitment to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes and/or services against those standards; manages quality.Recognize Global Implications and diversity: Seeks to understand issues, trends and perspectives of various cultures and countries; recognizes that what works in one’s own country will not necessarily work in another; addresses cultural and geographic differences in strategies and approaches.Demonstrates Adaptability: Handles day-today work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; show resilience in the face of constraints, frustrations or adversity; demonstrates flexibility.Analysis of Issues: Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; seeks input from others; uses accurate logic in analyses.Innovation: Generates new ideas; goes beyond the status quo; recognizes the need for new of modified approaches; brings perspectives and approaches together combining them in creative ways.Other:
  < >Apply Quality Risk Management E Operational Excellence principles to drive risk-based decision-making, streamline processes and foster a culture of quality and continuous improvement within the organization.Act as a highly credible technical/ functional expert; routinely provide technical/functional guidance/coaching to peers across the organization.Actively share knowledge with others across multiple disciplines and across lines through existing knowledge sharing processes and systems.

. Qualifications & Experience