Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Sr. Manager, Strategy and Operations plays a critical role in driving strategic alignment and operational excellence across the Mobile Experience Division, with a strong focus on supporting the Product Management leadership team. This role directly partners with the Heads of Category Management to streamline daily operations, manage complex cross-functional initiatives, and ensure the successful execution of key business priorities.

You will serve as a trusted advisor and integrator for senior leadership, enabling faster, better decision-making, enhancing organizational agility, and ensuring that all teams are aligned to shared objectives. Your work will directly contribute to scaling the impact and effectiveness of the product organization by improving communication flows, optimizing resource allocation, and supporting the execution of high-impact projects.

Role & Responsibilities

Strategic Support for Product Leadership: Partner with product leaders to operationalize strategic plans, track key performance metrics, and ensure progress toward divisional goals
Executive Program Management: Lead the execution of cross-functional and enterprise-level initiatives, ensuring alignment across business units and timely delivery of outcomes
Operational Cadence and Communication: Establish and maintain regular reporting, operational reviews, and communication rhythms across the leadership team to drive clarity, accountability, and action
Stakeholder and Relationship Management: Act as a liaison between product leadership and internal stakeholders (e.g., Sales, Marketing, Finance, Retail, HR, Operations), facilitating collaboration and ensuring consistency in execution
Internal Engagement and Planning: Support executive participation in internal and external forums, including field and partner engagements, HQ planning sessions, and leadership offsites. Own logistics, materials development, and follow-up tracking
Process Optimization and Organizational Health: Identify and implement improvements to workflows, planning processes, and organizational structure that increase team efficiency and impact

Skills and Qualifications

Minimum Qualifications

Bachelor's degree in Business, Marketing, Finance, or a related field and 8+ years of experience in roles spanning strategy, product operations, business planning, or sales/marketing operations
Proven success supporting executive leadership through strategic program management, operational excellence, and change management initiatives
Exceptional analytical, organizational, and interpersonal skills
Experience influencing within a matrixed organization
Strong verbal and written communication skills with executive presence and storytelling ability
Advanced proficiency with Microsoft Excel and PowerPoint

Preferred Qualifications

MBA or master’s degree and 6+ years of relevant experience
Experience supporting technology or product-driven teams
Experience with planning tools (e.g., Monday, Asana, Smartsheet)

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.