Job Description

Preferred Qualifications

• Bachelor's degree in Business, Information Technology, Supply Chain, or a related field.
• 7+ years of experience leading large, cross-functional teams to successfully bring complex technical products or platforms to market.
• Proven track record of managing end-to-end go-to-market (GTM) strategies, digital integration pipelines, or B2B eProcurement operations.

Job Summary

Leads the strategic direction and operational execution of third-party eProcurement selling channels across core functional areas of onboarding, catalog production, and partner relationship management. Collaborates cross-functionally with Sales, Technology, and Senior Leadership to streamline business-to-business integrations, accelerate customer platform adoption, and present performance metrics.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages, coaches, and leads the Onboarding & Operations, Catalog Production, and Go-to-Market (GTM) Partner Relationship teams to ensure high performance and career development.
• Governs performance objectives, workflow standards, and Standard Operating Procedures (SOPs) to guarantee scalable customer setups, accurate catalog delivery, and efficient integration support.
• Develops resource allocation models, capacity planning strategies, and operational KPIs across all three core teams to effectively scale operations alongside business growth.
• Owns the comprehensive GTM strategy for all new eProcurement features, customer integration capabilities, and external platform releases to maximize market impact.
• Directs strategic communication protocols with internal sales forces, external eProcurement platforms, and customers to streamline technical integration requirements.
• Drives technology adoption, system connectivity, and revenue growth by optimizing commercial readiness and aggressively reducing customer onboarding cycle times.
• Orchestrates commercial enablement initiatives, equipping the sales organization with the training, playbooks, and client-facing materials necessary to successfully win and retain eProcurement-reliant business.
• Analyzes channel profitability, conversion metrics, and operational cost burdens—including transaction fees—to optimize revenue retention and overall channel efficiency.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
• Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 20% to 50% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.