Job Description

The Sr. Director IT, Business Relationship Management is a global leader tasked with developing and executing the long-term technology strategy for Diabetes Care’s Global Manufacturing and Supply Chain functions. This role ensures the seamless delivery of innovative solutions and services to support these critical business areas.

Job Scope:

• Provides strategic leadership to executive leadership on business process transformation, application modernization, cybersecurity, data protection, and compliance.

• Establishes strategy for the development, implementation, and management of Global Manufacturing and Supply Chain across Diabetes Care sites enabling them to perform business processes more effectively and efficiently. Deliver business capability roadmaps, strategic thought leadership, and knowledge of state-of-the-art capabilities to achieve business objectives and drive value.

• Provide expert knowledge across a set of diverse business processes, an in-depth knowledge of the software delivery methodology, processes and tools, and strong executive presence. This position requires proven leadership in business relationship management, delivery of application solutions, and organizational change management experience.
  
• Advise executive management on long-range strategies for information systems related direction as well as strategy for execution.

Core Responsibilities:

• Develops the technology strategy that will support delivery of the overall business objectives and partners with executive leadership on IT solutions. Works collaboratively across all functions and IT organizations to understand requirements, evaluate current or new solutions, and recommend implementation strategies.
• Drive innovation to support key strategic initiatives e.g., supply chain resiliency, margin improvement and customer centricity.
• Responsible for leadership and governance of the IT portfolio for represented business functions/units. Ensures the portfolio enhances organizational strategy and global information management through successful, consistent, and predictable delivery of programs, projects, and applications. Works in partnership with business as well as the delivery and support organizations across the broader IT organization to ensure good solution architecture, design, implementation, and support is executed.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Assure compliance to all internal/external regulatory policies. Responsible for oversight and enforcement of internal security policies and applicable external cyber regulations across functions.
• Manage a high-performance team to deliver a quality set of integrated global services with adherence to standard processes, tools, and service levels. Review Statements of Work, Contracts, Requests for Capital Expenditure, Organic Execution Model (OEM)/Financial Plan Submissions.
• Develop and direct budget execution plans to ensure resourcing to meet business demands.

Education and Experience You'll Bring

• 15+ years of experience in manufacturing and supply chain roles within IT
• 10+ years of experience managing globally diverse teams in a large global enterprise
• Executive presence and acumen for navigating strategic discussions with executive business leadership.
• Proven experience managing large programs for global and complex projects that incorporate integration of functions and technologies. This position oversees at one time, many high visibility projects, products, and processes.
• Experience working with IT vendors and suppliers.
• Ability to bring insight, knowledge, best practices, and feedback to strategic discussions.
• Excellent presentation, communication, negotiation, influence, and collaboration skills.
• Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally.
• Strong leadership and organizational skills with the ability to adapt quickly to changing priorities and assignments. This position requires considerable balancing of demands for ongoing projects and ongoing strategy, with unanticipated demands.
• Demonstrated ability in building high performing teams, fostering a culture of innovation, and driving organizational change. This position requires work with cross-functional teams, cross-divisional teams, and global teams across a wide variety of programs.
• Knowledge of key technologies: Enterprise Resource Planning, Manufacturing Execution, Information Management, Customs and Transportation, and Warehouse Management Systems.

Preferred Qualifications:

• An MBA or a master’s degree in a relevant field such as information technology or business administration
• Track record and business knowledge in pharmaceutical or medical device industry.
• Previous strategy development experience.
• Demonstrated success in leading transformation initiatives with new technology capabilities such as Artificial Intelligence
• In-depth knowledge of regulatory requirements specific to the medical device industry, including experience with GxP validation and compliance.