Job Description

As Rockwell's Senior Field Service Technician, you provide services to support the on-site installation, start-up, maintenance, and operation of automation control systems & advanced manufacturing software applications, drive systems, power systems, manufacturing systems, industrial networks and the individual products which comprise these systems. If you are not at a customer's site, you can work from your home office or regional sales office. Regional travel is required, up to 50%. You report to the Territory Services Manager and located in Southern California.

Your Responsibilities:

• Provide customer support through the performance of installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of Rockwell equipment and systems.
• Program PLCs and HMIs systems for new or modified equipment utilizing RSLogix 5, 500, 5000, FactoryTalk Studio software, Studio5000, ControlLogix and CompactLogix. Program and commission AC and DC drive on web handling systems.
• Maintain automation and equipment including working with voltages up to 600VAC and 800 VDC.
• Troubleshoot problems, identify, and implement new or amended system functionality, identify operational process gaps, and take corrective actions.
• Execute initiatives supporting our automation strategy, manage operating workflows and progress continuous improvement opportunities.
• Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.).

The Essentials - You Will Have:

• High School Diploma or GED
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel up to 50% of the time.
• A valid drivers license.

The Preferred - You Might Also Have:

• 6+ years of related experience in Low or Medium Voltage Drives, HMIs, Small and Large controllers
• Experience working with sales and business leads to identify new contract opportunities and ensuring customer satisfaction of service offerings.
• Experience with networks including EtherNet, ControlNet, and DeviceNet

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.
• This position is part of a job family. Experience will be the determining factor for position level and compensation.
• The base salary compensation range for this role is $79,000-$118,000 with an annual target bonus of 4% of base salary.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

You should be proficient in:

• 120/208/240/480 Voltage Systems
• Electrical Installation
• Electrical Troubleshooting
• High Voltage Systems
• Field Service Readiness

Machines & technologies you'll use:

• Variable Frequency Drives (VFD)
• Servo Motors