Job Description
Job Overview:
Position Summary...
What you'll do...
As a Senior Analyst on the Carrier Execution Team, you’ll support inbound operations by:
- Acting as a liaison between specialists and leaders/cross-functional support teams
- Acting as a first responder for indirect reports – fielding escalations and providing direction
- Developing and overseeing the execution of action plans for trending opportunities
- Documenting best practices/processes and identifying COEs for unprecedented events
- Improving partnerships with Carrier Execution pillars and cross-functional teams
- Championing ad-hoc initiatives to improve all-in service and provide feasible loads for carriers to execute to
- Utilizing ticket reporting to identify trends and communicate carrier callouts to the larger team
- Partnering with carrier and network analysts to drive scheduling compliance and appointment execution improvements
- Summarizing and socializing current state of the business in daily stand-up team meetings
- Developing and maintaining weekly roll-up reporting for the Carrier Execution Team and cross-functional support teams
- Driving root cause analysis on escalations that surface through specialist day-to-day operations
You’ll sweep us off our feet if you…
- Possess strong verbal & written communication skills
- Demonstrate an understanding of transportation, distribution, retail & related complexities
- Have a desire to continuously problem solve & can work with others to accomplish a goal
- Possess a working knowledge of PowerBI, Tableau, Microsoft Suite
- Have experience with direct or indirect reports, and enjoy supporting your team by fielding questions and finding answers
You’ll make an impact by…
- Efficiently organizing a fluid workday to accomplish all daily required tasks
- Driving processes to improve service throughout the supply chain by nurturing relationships with internal and external stakeholders
- Effectively delivering Walmart customers products through the distribution network to provide what they want, how they want it & when they want it.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00-$110,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Logistics, Supply Chain, Business, or related field OR 2 years’ experience in logistics, distribution, transportation, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Microsoft Office, Retail Operations, TransportationMasters: Business, Masters: Logistics, Masters: Supply Chain