Job Description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$78,000.00 - $107,500.00

Location:

Boise,ID

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

About the Role

We're looking for a high‑performing Order Management Specialist to play a critical role in supporting complex, high‑value semiconductor equipment orders. This is a customer facing position that works closely with sales, finance, legal, manufacturing, and logistics teams and is ideal for someone who thrives on ownership, collaboration, and problem-solving. You will own and manage the end‑to‑end order lifecycle for semiconductor capital equipment, ensuring accuracy, compliance, and a best‑in‑class customer experience.

Key Responsibilities

• Manage and maintain accurate customer forecast in ERP systems and customer supplier portals

• Partner closely with Sales, Finance, Manufacturing, and Logistics to ensure customer requirements and stakeholder commitments are met

• Create and maintain Sales Opportunities, Quotations, and Sales Orders in SAP CRM

• Handle complex customer inquiries and drive resolution to solve issues independently

• Review order and shipment documentation to ensure compliance with tax, trade, and internal policy requirements

• Proactively coordinate shipment readiness across multiple global sites to support on-time delivery and revenue recognition

• Maintain excellent communication and relationships with internal and external stakeholders

• Ensure all required documentation is secured and retained to support timely billing, revenue recognition, and audits

• Identify process enhancement opportunities and contribute to continuous improvement projects

Business Expertise

• Knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Experience in Order Management, Project Coordination, or Customer Operations, ideally within semiconductor, manufacturing, or technology environments

• Strong business acumen and understanding of how orders, revenue, logistics, and customer commitments connect

• Experience working in ERP systems (SAP preferred) and comfort navigating complex data

• High attention to detail paired with the ability to see the bigger business picture

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

• Clear, confident communication skills with both customers and internal stakeholders

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

• Anticipate issues before they become problems

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.